I would give them all a 5, but everything and everyone has room to improve. Overall, they have GREAT customer service and made my buying experience an easy one. I am a loan officer and I am very picky/ skeptical about purchasing new/ used auto's, but they stuck to their word the whole time! They even met me at the dealership on a Sunday to accommodate my schedule! Thanks, Tripp, Marty and Cleveland and the rest of the crew!
Just bought our third new vehicle from Yazell. Everything about the car buying experience is great. These folks don't pressure or hassle you and aren't out there to squeeze every penny out of you. The exact opposite experience of your stereotypical car buying process. Won't be our last car we buy from Yazell...totally worth driving up from Houston.
Overall the experience and customer service was very great. Kurt Hill (our salesman) was such a nice and honest person. My parents bought my first car (2010 Toyota Corolla S) here at Yazzel Chevy and I highly recommend anyone who is searching for a good quality used car to absolutely go here and ask for Kurt Hill. Kurt will work with you and sell you a car within a fair and reasonable price.
Just bought our 5th car or truck from Richard Yazell and as usual he beat the competition (don't know why I even bothered shopping anywhere else) by a lot price wise and as always went above and beyond as far as customer service is concerned. Kurt made the paperwork process very easy and hooked us up with an awesome extended warranty. Do yourself a favor and before buying a new or certified pre-owned car/truck take a short drive to Gilmer. You will be glad you did.
I called the dealership with the color and specs of the truck that we wanted and Paola took the ball and ran with it. By the afternoon she located the right truck and had it on its way to Pittsburg. She had the spray in bed liner and leather scheduled and the truck was delivered on time with no hassles and exactly what we wanted. Paola is an outstanding sales lady, you tell her what you want and she will find it, if it's not in stock. She is a no-pressure sales person, and will deliver on her commitment to customer service . I will recommend Faulkner Chevrolet to anyone who wants a new or used vehicle. This my 12th purchase from Faulkner in the past 10 years and have always been treated in a professional and courteous manner by the entire employee staff. The service department is top notch. Pat and Karen Favre, Longview Texas
I drove up in a 1999 Toyota Camry, and left in a 2016 Toyota Corrola, and they tried there best and got me this car, God Bless there hearts
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.