They???ve done an outstanding job on my Jeep. Had multiple problems with the vapor system and the radio. Was given a 19 Ram 1500 as a loaner, now my adult son wants to get one of these. I had a 14 and it was a fine excep for the radio. Went through 4 in the two years I had it. My Jeep, however, I???m on my second radio. Still awaiting (2 mos) the return of the CD that wouldn???t come out. New radio working well, so far. Only took 3 trips to get the vapor system fixed. All the office personnel were excellent in handling all the problems. Two thumbs up! The only negative is still waiting for my daughters CD to be returned.
Purchased the car about a month ago and love it!
by MeMe 411 from Warrenton, GA
January 12, 2019
The car drives great and has lots of safety features. Gets good gas mileage. It has plenty of leg room. It has Bluetooth and I really love the audiometer that shows speed digitally.
Just 6 days after my truck goes in for a water pump a plastic fitting in the upper coolant hose mysteriously cracks and springs a leak. And of course this is not covered by my extended warranty. Smells kind of fishy to me.
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
Joseph listened to everything I was looking for, only showed me what I was interested in. Unfortunately my van wasn't ready and wont be for a day or 2 and my trade in wasn't running but they let us use a loaner! Im very happy with my experience and will go back
Best choice for my Adventures
by BoilerUp from West Lafayette, IN
December 29, 2018
I wasn't sure what to expect, but I have fallen in love with this car. Comfortable drive, great safety specs, and lots of room for all travel needs!
KAI IN THE SERVICE DEPARTMENT WAS SO NICE AND HELPFUL ALL THE EMPLOYEES THAT WERE AROUND HAD SMILES ON THEIR FACES AND TREATED EVERYONE AS IF THEY VIP! THE ONLY REGRET I HAVE IS NOT BUYING MY CAR FROM VARA CHEVROLET. IM SURE I WOULD OF BEEN IN GREAT HANDS IF THE SALES DEPARTMENT IS ANYTHING LIKE THE SERVICE DEPARTMENT THEY ROCK!!!! DEFINITELY RECOMMENCED VARA CHEVROLET
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Richard was great! No pressure and patient while I considered and reconsidered my options. Richard would be the reason I’d buy from Vara again. I appreciated the customer walk-thru with Richard showing me the different departments and introducing me to each department head, as well as receiving a small gift from each department and the coupon book. My Vara experience was top notch due to the escorted walk thru after purchase and Richard’s excellent customer service skills.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Great cars and service always treated me rite 3 rd car I goy from them
Chevrolet Equinox is one of the Best
by Jennifer C from Murfreesboro, TN
December 31, 2018
Our Chevy Equinox has been an exceptional vehicle for our family for the past three years. It is wonderful for traveling providing comfortable space for the driver and passengers as well as providing a good amount of storage. We have been very pleased with out Chevy Equinox.
Thanks to Johnny Robles we are now the proud owners of a 2018 Traverse Premier. Having gone to 5 other dealerships prior to visiting Vara, we had horrible experiences. We had no intention of purchasing when we did because of our previous experienc- we just wanted to test drive and talk numbers. But, because of Johnny and everyone at Vara, we walked away with a new vehicle. Thank you so much for all you did. We will definitely be repeat customers! By the way, 5 stars isn’t enough!
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
I shopped around for over a month looking for the best deal on a used truck. I needed something reliable and affordable but with my poor credit I had limited choices. Luckily I found ET, They helped me get into a new vehicle and I am happy to say that I have had nothing but good experiences with the staff. I will recommend to friends and family.
Not what I expected
by Fred from Rochester, NY
December 16, 2018
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
My husband and I traveled to Vara from Houston to purchase a pre-owned Tahoe. The experience was wonderful from start to finish! This was by far the best car buying experience we've ever had. They were very honest and straight forward. They treated us like we were a part of their family. We look forward to purchasing our next vehicle from Vara! Special praises for our salesman Johnny Robles, Jeanette Pendas in finance, and used car manager Ed Pourasef! Thanks!!
Best smaller S U V out of other vehicles. eg. Kia
by Padraig from Venice, Florida
December 19, 2018
Vehicle is loaded with technology, such as navigation from cell phone, etc. Safety lane alert, wider view of back up camera. will purchase another in a few years.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best vehicle I have tested
by KaraR from Coeur D Alene, ID
December 26, 2018
I own one and they are awesome, the comfort and room in the vehicle is a great need for any sized family. Great for vacations as you can put all your bags and luggage inside
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
by Brandon from Terre Haute, IN
January 8, 2019
Great quality vehicle. Excellent safety reviews. Good accessories. Good performance. Only dislike is frequently thumping my head on the top of the doorframe getting in and out of the vehicle
This is A very reliable car , good on gas and confortable to drive .
The space between on the rear seats have enough room to stretch your legs .
Overall the best car I ever had so far
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