It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Love this vehicle
by Alex from Wisconsin
December 16, 2018
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
Jerry Cordova by far out of any salesmen I have every worked with had every question answered with definition and explanation.
Did not pressure me one time and got me from the truck I wanted to the actual truck I needed and wanted. I recommend to go to south west motors and see Jerry Cordova for your next vehicle. Very thankful Jerry.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Mike Peterson was our salesman. He approached us promptly & was helpful in determining exactly what kind of vehicle we were looking for. It took a little time, but we are happy with the Toyota Camry he found for us. Also, your entire staff was friendly, courteous & personable. The whole overall experience is one that you should take great pride in. We felt comfortable & not pushed or rushed. That's important to us. Keep up the good work. When we are ready for another vehicle we will be back!
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
Mike Cordova was a great in helping us purchase a our 2016
Camry. I would recommend him to any one who is looking for a car he went above and beyond for us and provided excellent customer service.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Me and my family had excellent experience at Southwest Motors a man name Ken Sisneros did a excellent job of helping me look for a new car. he didn’t make me feel rushed and he helped me look for a car that was in my price range. In my opinion he’s pry one of the best Salesman’s that southwest motors has.
Purchased the car about a month ago and love it!
by MeMe 411 from Warrenton, GA
January 12, 2019
The car drives great and has lots of safety features. Gets good gas mileage. It has plenty of leg room. It has Bluetooth and I really love the audiometer that shows speed digitally.
Always a good experience
Good customer service helpful people
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
I had an excellent experience at Southwest motors, because of a man named Ken Sisnorse. He did an amazing job he didn’t make me feel rushed at all. And he help me Look for a car that was in my price range. I’m my opinion he’s probably one of the best salesman’s that works at Southwest Motors.
Best smaller S U V out of other vehicles. eg. Kia
by Padraig from Venice, Florida
December 19, 2018
Vehicle is loaded with technology, such as navigation from cell phone, etc. Safety lane alert, wider view of back up camera. will purchase another in a few years.
I recently purchased a used truck from Steve Salazar, he was very easy to work with. He was efficient and knowledgeable. I called him on a Sunday and set up an appointment to met with him the next Monday morning and he was there to meet me right on time. It was nice to work with Steve Salazar!! Sincerely, Frank Musso
I've never owned a vehicle with this many features
by Sher Chevy all the Way from Carlisle,OH
January 13, 2019
I needed to have a dependable car and have the peace of mind that it is an all-wheel drive. I also wanted a vehicle with room in the back and all the features all the plugins it's more than I could ask for
We had such a wonderful experience at Southwest Motors. We were helped by Andre, who greeted us when we first pulled up. He really listened to our needs and wants, and showed us vehicles that met our needs and were in our price range. We were concerned about getting credit approval, but Andre and James made it happen for us, and got us in a beautiful 2016 Hyundai Santa Fe that we absolutely love. All the cars we looked at and test drove were very clean and drove fantastically. We'd been shopping around, and we spent less time here from starting out by viewing and test driving potential vehicles to finishing up by purchasing a vehicle, than we did just looking/driving and seeing what we could get approved for at other dealerships. I highly recommend checking out Southwest Motors. They have a huge selection of clean, low-mileage vehicles with great prices and warranties, and the staff is an absolute pleasure to work with. And their chairs inside are all SO comfortable!
Best SUV I've ever owned!
by jkorth76 from Waupaca, WI
December 13, 2018
I just love this car. The backup camera is awesome and really helps with blind spots. Talking about blind spots, it also lights up on the side mirrors when a car is in my blind spot while driving. It makes me so safe!
Mike Peterson sold us a used car last month and he did a wonderful job. We have never been treated so well at any other dealer! He made the whole process so easy, and we have never been treated like that before. Thanks Mike we really appreciated your help!
Ron and Joette Banks
Love my car
by Samantha from Long Lane
December 11, 2018
I just got my SUV a few days ago, but so far I absolutely love it! I was unsure about owning an equinox at first because I like a sporty looking vehicle but the one that I got was the right color and the interior is perfect!! It has the sportiness that I was looking for. It is exactly what I wanted and it has everything that I was wanting. It met all of my checks on the list. I am so glad I was able to purchase this vehicle.
Thank you Southwest Motors for making my car buying experience so easy and fun! I purchased a 2014 Mitsubishi Outlander Sport. The vehicle was very clean inside and out. They even filled the gas tank while I filled out paperwork. Jason Ward (my salesman) was helpful and did not pressure me. I appreciate the hard work of the staff to get the best possible financing available to me. This is the third vehicle I have purchased from Southwest Motors and the experience has been great every time.
So far car has been all it was advertised to be.
by A-Man from Suffolk Va.
December 5, 2018
The options on the car are great three USB ports and auto temp control.
The rear seats are very easy to put in the down position and the gas mileage is as advertised.
Mercado Motors year old and Current Happy Customer
by Karla Alvarez from Pueblo,Colorado
June 15, 2017
I highly recommend this place.Friendly employees like Irma Garcia-ortiz are the reason a do business there they have good customer service,the owner and staff are very reasonable and will work with you to satisfy your expectations and your needs.
Not what I expected
by Fred from Rochester, NY
December 16, 2018
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
These people are so awesome in making sure I got the car I wanted! They worked with me for 7 whole hours to make sure I left the lot in a different car! The owner is extremely awesome in making my deal happen and I thank him so much for it! To be able to work with me for that long just so I can drive off in a new car, I'm so happy I gave them a chance and see how hard they tried for me! Best customer satisfying dealership I've been to thus far! Definitely recommend!
by McCloud from Germantown, Wi
December 25, 2018
Love it! Was in a serious accident and the air bags saved me from getting hurt. I currently bought a 2019 to replace my other truck that I didn't plan to replace but keep until it won't run any more....
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