My car purchase experience was amazing from the 1st phone call up to the signing of my bill of sale. I initially called to inquire about the mileage on a car that I saw online. Elizabeth answered all of my questions, and new exactly what to say to get me to make a 2hour drive to their facility. From our meeting, to tough price negotiations, and finally a purchase the ENTIRE team (Elizabeth, Anas, and Stephanie) did what they could to assure that I walked out of their facility with the car that I had my heart set on (even though we were there well after the close of business). Then to add extra care/concern on top of a sweet deal; I received SEVERAL calls after I purchased the car to make sure that everything was going well with my purchase. The team at JONES provided me with an EXEMPLARY customer service experience; one that I will always boast of and recommend to anyone. I was extremely happy with the entire process! If anyone is looking to purchase a new vehicle, JONES is the place to make it happen!
Oh and I did not mention that the PRICE was RIGHT!!! So you'll definitely WIN when choosing any one of JONES's car sales facilities!!
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Great staff and friendly service. This is where I go to buy all my new vehicle great prices. It is very clean and a lot of inventory to choose from. Our sales person was great. She knew her stuff.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
We had dropped by the dealership on our way to my grandson’s football game... I spotted the Challenger on the lot.... We were sorta in a hurry.. Ms. Mary came out and talked to me about the car... I didn’t even have to go in...We done a test drive and she was kidding me about crub side service... I never even went inside that afternoon .. ( on my way to ballgame).. we negotiated on price and I left her a check for deposit on the car... As she said crub side service... I came back in and signed all my paperwork the next morning... I have never had a better experience purchasing a car... Ms. Mary was very professional ... but on the other hand she was never pushy and she seems like someone that you have known your whole life.... She is a super nice lady... I have no complaints... my whole experience from beginning to signing papers was great...Samatha was great also... So just want to give Ms. Mary a big THANK-YOU for making an experience I usually dread into such a pleasant one...Elizabeth
by Brandon from Terre Haute, IN
January 8, 2019
Great quality vehicle. Excellent safety reviews. Good accessories. Good performance. Only dislike is frequently thumping my head on the top of the doorframe getting in and out of the vehicle
Ben Tyler was personable, friendly and professional. He made every effort to come to an agreement with us with regard to the value of our trade-in vehicle and the final sales price. After much effort, Ben was able to make an offer we couldn’t refuse. He was a pleasure to work with.
Reliable, economical, comfortable, and enjoyable.
by ZachnJ from Atlanta, GA
January 2, 2019
This Equinox is just what I needed.
Good handling with adequate power, comfort, and utility. It is a pleasure to drive and I feel proud to own it.
I recently purchased a New Buick Encore at Crossroads in Corinth. They are very honest and hard working people. You wont find a nicer and fair dealership. The Buick is perfect for us .We havn't had a new vehicle since 1996. We are very proud of it and the payment is perfect for us and we also got a Lifetime Warranty. You cant get a better deal no where in the world and then they threw in the LIFETIME WARRANTY too. Thanks for helping us with our NEW Buick...
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
I would recommend you all to everybody! You guys are all awesome and I really appreciate Robbie. I am very happy with my Malibu!!! Thanks again to Landon, Robbie and Jordan. You are officially my favorites! I've also visit other Chevy dealers and they were all amazing! They are very helpful and professional. Lafayette in Tupelo at the Blackmon Chevy is a very nice gentlemen as well! I love Chevy! ¿
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
I bought a new truck in '09 and a new one this year and both experiences were good ones. The staff is friendly and very anxious to do what they can to make sure you get what you want.
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
Excellent buying experience at Crossroads. I went to three other dealerships and none of them measured up to the customer service and friendly staff at Crossroads. They were very fair on my trade in and easy to deal with on the purchase. I would defiantly recommend this dealer to anyone in the market for a new or used vehicle.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
Love the Jones Nissan Family! Great customer service and quality care.
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
I bought a used GMC Canyon last year during on of the celebrations. We had a super salesman who went above and beyond if you ask me so that I could get that truck. He went back and forth with the managers to find me the best deal and he did. His name was Roland. He was one of the team that they brought in for the event... We were there for all five nightly drawing. Although we didn't win, It was fun anyway! We have been bakc for the last two promotions. One of these times, we WILL win!
Chevy Equinox Has Balanced My Transportation Needs
by tpete313 from La Jolla, CA
December 27, 2018
I love the liftgate, and especially, the rear backing camera!
Yesterday, I loaded 10+ boxes of donations into the SUV and everything fit smoothly. Plus, it fits in my one-car garage!
Best car-buying experience ever! They went above and beyond the day of my purchase and every day since! I had a low tire one day since the purchase (my own fault) and they came out and got it back to the shop and fixed it. The price was perfect, the vehicle was perfect and in such amazing condition... everything I wanted. I would recommend them to ANYONE and I won't buy a car anywhere else now. Thanks, Crossroads!!
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
I wasn't sure what to expect, but I have fallen in love with this car. Comfortable drive, great safety specs, and lots of room for all travel needs!
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