I'd like to start off by saying I've worked in the automotive industry myself and was blown away by the customer service I received. John Wright was hands down the best person I have worked with for any type of purchase thus far. We had a few bumps in the road from payoff changing, paperwork not arriving on time from my outside lender, etc and John and Catie made sure it all worked out smoothly regardless. They went above and beyond to make sure the vehicle not only fit the needs of my family, but my budget as well. With twins on the way, we had a specific budget we HAD to stick to. I live 2 hours from Brooks Motors and the drive was well worth it, my family and I will continue to purchase here in the future and recommend everyone we know to John Wright. Five stars all the way around!
A neighbor, who bought a Silverado from McGraw-Webb, advised me to visit the dealership when looking for a Colorado. I did and was pleasantly surprised at the experience. After finding the truck I was interested in, Christopher McGraw (sales rep) and I, reached an agreement in a very short time. The truck was available when promised and all persons I contacted at McGraw-Webb were unbelievably courteous,friendly and interested in me being pleased with the whole experience. I have no doubt that I will be a "repeat" customer.
Service was completed quickly and efficiently. All employees were friendly and helpful. We are very pleased with our experience with Brooks Chevrolet.
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