Excellent salesperson and price and overall experience was a very happy hassle free time.will be doing my business with Fred mueller from now on
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
The people at Parsons make all the difference, friendly courteous and always there to help.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
Purchased truck and using scheduled maintenance.
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
Immaculate!! My car had thousands in damage...almost totaled! Again I went to Parsons! This time I thought not going to be perfect. Wrong I was! Amazing..Amazing looks like it came of the showroom floor! Big Thank you to Jeff Schielke and everyone in the auto body shop that worked on my car!! Again thank you all!
It was very reliable and comfortable.
by Jan from Brandon, MS
January 8, 2019
It was very comfortable and reliable. I did not have any major repairs in the 6 years that I owned it. It was a great value for my money.
Matt and Jim at Van Horn Nissan made the car buying experience pleasant. Great work guys! Will definitely be back for my next purchase. Thank you.
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
I am so impressed by true professionalism at this service center. I have trust in their suggestions. From the scheduling of my serivce to discussion about repairs, these huys clearly know how to get the job done!
Very reliable and comfortable.
by Ksmith from Warren, OH
January 7, 2019
This car met all our needs for our growing family. There were things like the back up camera and the speaker system that were not needed but just an added bonus. We are so thankful to know that when we have our daughter in the back seat that she is safe in this car. It rides so nice and handles well. And the gas mileage is also a reason we were looking at this car. We are very pleased with our purchase, it's the perfect size.
Glen was very friendly and professional. When my fiancé and I found a car on the lot we liked we agreed to a reasonable price. What a refreshing experience! no pushy salesmen here! We had to wait a few days after a car accident to receive payment from the insurance and insurance to pay our bank, We knew the car we wanted and Westside Service was patient instead of pushy like most of the other dealerships we had visited. We were very impressed and are very happy with my new car! I glady recommend Westside Service to anyone looking for a new vehicle!
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
My daughters Sentra broke down on her trip back to school. I left the car on Sunday night via the service drop box. The service department jumped on my issue first thing on Monday morning. They understood both my urgency and need. They provided me with a choice between their ability to repair the car and a lower cost option that they thought might be a better option. Even after choosing the lower cost option they handled the logistics required to get my car to the lower cost option and returned it to their location so I didn’t have to deal with a third party. I was extremely pleased with the work completed. I was more pleased with how the service department gave me options and then followed through and communicated through the entire process. They could have simply fixed my issue at a substantially higher cost and I would have had little I could have done about it. Instead, they provided an option that was “better for the customer”. That is truly “best in class” customer service. Thank you! I hope your local market understands the value of doing business with a company like Van Horn Nissan!!!!
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Very good friendly service wiling to help, I would highly recommend this dealer to anyone shopping for a new or used car. You couldn't get any better service. I would rate the service I received from this dealer an A++++.
Love this vehicle
by Alex from Wisconsin
December 16, 2018
This is my second equinox and I'm in love. The 2018 was quite an upgrade from the already great 2017. The ride is very smooth. I love all of the upgraded features: heated steering wheeling, back and front camera as well as an overhead camera view, heated/a/c seats, and the list goes on. I would highly recommend this vehicle.
I have heard good things in the past, about the owner of Westside Service, from others who had purchased vehicles here. This was my first time dealing with Glenn, and I was not disappointed. Very happy with my experience!
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
Jim ensured we had a great experience at Van Horn Nissan. The shopping and buying process was straightforward and efficient. We will be back for our next vehicle.
Not what I expected
by Fred from Rochester, NY
December 16, 2018
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
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