Great customer service and repair! Chris Young is an abosolute professional! Wonderful service repair department! Took the time to fit us in the schedule on a Saturday afternoon to repair our vehicle so we could travel out of town the next day for work. Thank you!
This was my second car purchase at Dahl Ford. My f150 is the first time I bought a Ford, as I have always driven a Toyota.My experience with Don Frett was exceptional. It took me several weeks to make up my mind, and was pleased that Don did not bug me during that time. He let me decide at my own pace. Once I made mind up, Don went out of his way to make sure it was a pleasant experience. The entire crew did a great job during the process to make sure buying was easy.Don was very patient in explaining "ALL" the features of my new truck.
PS...After 5 days I am sure I will enjoy my New F150...Great ride!!
My experience was great,we bought my wifes vehicle here 2 years ago andwere served very well.thats why we came back and purchased mine,great service and great escapes for both of us.when its time again to look for a vehicle we,ll be back.very enjoyable experience.
Dahl Ford worked with another Dahl division resulting in the smooth transaction related to the Ford Escape we identified at another division and ultimatley purchased. The dealership made the experience seamless for us.
After an accident where my car was totalled, I was unexpectedly in the market for a new-to-me car. I was looking for a Captiva and sales consultant Doran Banse handed me the keys for a test drive. Upon return, I asked for a comparably-priced vehicle with a bit more zip. Doran suggested a 2015 Chevy Trax, which I did subsequently purchase. Doran answered all my questions, was very professional, and gave me time to make the best decision for me. I returned a couple days later needing some tips about operation of my car, and Doran spent the time to help me understand the features.
Lance in Finance thoroughly explained the purchase contract and answered all my questions.
I would recommend the dealership in general and these two employees specifically!
I am so very happy with having to gone to Brenengen! I recently purchased a vehicle at the Onalaska location and Doran was the greatest sales person that I have had to deal with when purchasing a vehicle. He was very knowledgeable, friendly, gave me all my options, brought vehicles from other locations so I didn't have to travel and went above and beyond to help me with everything. I have a hard time making decisions but he helped me to be sure that I made to right one for what my needs and price were for a vehicle. I especially love that as you walked in the door that all employees were so nice and welcoming. Thank you for the great service!
The car I test drove was very smooth and engine was quiet. Maneuvering was excellent and the dealer was very thorough with every questions I make and answer it correctly. Overall I like to buy a new car again at this dealership.
I came in regarding a car that was on cars.com over the weekend. It wasnt available but the sales person that helped me was very nice, not pushy and seemed straight forward. I appreciated being treated with respect and consideration.
I had been searching for a truck for over 2 months, looked at over 350 trucks, 40+ dealerships and then finally found the truck I had been looking for. I called to ensure it was still available. They were able to hold the truck for me for 1 week until I could make it to dealership since I was out of state. The truck was in great condition when I got there and it was a quick buying experience. Dan was a great salesman and was very prompt when answering questions. Highly recommend.
I had called and emailed asking for pictures of a couple vehicles and was told they would get them for me and they never sent anything. I still made the drive to go look at the vehicles and I feel like they gave me a service guy as my salesman. I told him what I was looking for and he had no idea what kind of inventory they had or where the vehicles might be. I ended up driving the same vehicle I drove at a previous dealership. It had more miles and more wear and they still wouldn't come down to the price the other dealership gave me. We did all the negotiations in the waiting room standing because the service guy didn't have a desk. Not impressed at all.
I have nothing but great things to say about Sleepy Hollow and the guys we worked with (Beau in Sales, Vern in Finance, & Mike in Service)
The guys were not only superb to work with, but they went above and beyond expectations. Shortly after purchase of our van, we had an issue with the AC not only was it taken care of, but they far exceeded expectations in this as well.
We have no problem driving 30+ miles to buy a car knowing that we will be taken care of as well as we have been.
They are very friendly and very helpful they try to get you into a vechile
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