This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
Worth the 1050 mile drive to make a trade and buy from them
by bigdelta from DealerRater.com
December 4, 2018
After searching all the dealer in my area concerning trading my C7 and purchasing the Cruze diesel,I contacted Criswell 1050 miles away. They beat all the dealers in my state by over $1000. Well worth to 1050 mile drive each way to make the deal. My salesman,Anthony Vattuone,made the experience seamless and could not have been more accommodating. I have recommended him AND the dealership on forums for anyone make a trade or buying outright. I had the best buying experience in decades with them and I will do so again.
Chevy Bolt: Excellent customer service and a good price
by MacDonalds from DealerRater.com
November 28, 2018
This was our first time buying a car from Criswell Chevrolet. We came solely to evaluate the Bolt and the last thing we wanted or needed was a ???Salesman???. Anthony was just the kind of help we needed. He listened to us and helped us do what we needed to do. Anthony is very knowledgeable. We decided that the Bolt was just what we wanted after Anthony patiently answered all our questions.
Shaun Little and Erick Douglas were great sales people to work with. They were respectful, honest and trustworthy which is why I went out of town because they earned my business. Have already recommended to others and will continue to do so. Great deal on my trade and the used truck I purchased.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
I worked with Maria Guzman, and her services were amazing . It was a bit of a wait but it was definitely worth it. THOMAS was the gentle that begin to help me with my sale and he was awesome as well .. I have had previous experiences with car dealers and it was horrible. I can honestly say this was the best car buying experience by far
My parents have purchased a few vehicles from Criswell in Gaithersburg. This was my first experience with them and I was very impressed. Troy and Dan were a pleasure to deal with. Very professional, knowledgeable and informative. I was in and out with a new truck in just under 2 hours. Highly Recommended.
I was thinking of buying a vehicle and the first name to come to mind was Kevin Szot. My wife and I have purchased 4 cars from Crisswell and have also referred a couple friends. Kevin assisted us on our first 3 purchases and placed us with a sales agent Mike on our last transaction. Kevin also sent someone to assist me when my car was broke down which I???ve never forgotten. I???ve purchases my last couple vehicles from the auction but whenever I start looking I always check the inventory at Crisswell in case they have something in their inventory. I would not hesitate to call Kevin.
We purchased (2) more vehicles for our business from Koons recently. They coordinated our van upfit with our outside vendor, and coordinated the paperwork to make for a seemless and expeditious buying process. Pricing was agressive and the Ben & Dave worked hard to get us the deal we needed.
I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time.
I had a wonderful experience start to finish!!! Wonderful dealership and I highly recommend this business. Very honest, efficient, fair, and friendly!! I could not be happier or more satisfied with my purchase experience!!!
I always received great service at King, which is why I have purchased several cars from them over the years. It is true that the dealer knows more about their car than most others. My visit was for a regular oil change, which included a coupon which always helps. They pointed out that my cabin filter and engine filter should be changed, too. They were right as I try to replace them on schedule an I knew I was behind. I planned to replace the cabin filter on my own, but when looking at the location, I knew it would take me a couple of hours to get the right tools together and get it done properly. The service manager gave me an incentive to let King take care of it and I was happy to agree. Of course, my car was ready as expected and included a free car wash.
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