Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
I was able to purchase a truly exceptional Golf turbo diesel! My salesman was low key & helpful in every way. When I decided to cancel an extended warranty the finance manager (Joe) was also very helpful. I was able to drive to the dealership & pick up my refund check with no difficulty. The cars that Quality Auto Center has in stock all seem to be exceptional.
I would not hesitate to recommend them to a friend!
Excellent buying experience. Worth the drive from all the way down in Portland. Worked very hard to find me the best deal on my trade. Matt and Todd were friendly and worked with me until well after closing time.
I worked with Tavo and Beth in Lynnwood Honda and we had a very good experience in the dealership. They showed many vans and there was no pressure. They were happy to show the prime price even when we didn't bring our trade-in car. We were very happy with the first day's experience and we came back to buy the car. There was no accessories that were added and they were happy to give us what we asked for. Overall a pleasant experience and I will work with Tavo and Beth again. Great job for give us a pleasant experience.
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
I appreciated the relaxed atmosphere. They are honest and fair dealers and accommodated my request for my own inspection (in fact they encouraged me to be satisfied before buying). Pricing is reasonable. I like their selection of cars. I did not look at every single one of them, but I believe they have some great finds there. I will definitely go back to find hopefully my next vehicle purchase. Keep up the great work!
We were in the market for a mini-van. We came across a price that could not be real for the vehicle being advertised. They simply beat everyone. After speaking with John, we drove 4 hours. The customer service was great and they stood behind what was advertised. Excellent experience.
I drove to Grey's from Yakima, WA for the Used Pickup I had wanted. I traded in my 2001 Chevy Silverado 1500 for a 2008 Chevy Silverado Vortex Max (a beefed up 2500 w/ a 6.0 L V-8). I dealt with one of the owners, a very fine man, Joel Grey. Joel treated me very fairly through out the entire process. When I returned home I had my mechanic inspect the entire truck from top to bottom. The inspection was not the best news I had ever rec'd. So I called Joel and we negotiated until we reached an agreement I could live with. For that effort, I commend Joel for being a man of his word. By law once you leave the lot with a used car, the seller is not responsible for fixing anything. You have the right to take the used care in to your mechanic prior to purchase for inspection. However, I was not able to do that. Despite that, Joel & Grey's Chevrolet stepped up to the plate financially. They worked with my mechanic here in Yakima to help correct issues found in the inspection. I feel they went above & beyond.
Thank you Joel & Grey's Chevrolet!
The repair was under warranty, but more important they went above and beyond to fit my schedule. Great work Burien Chev. Thanks Karl ( think that's his name) for helping me out and even doing a repair on a Sat.
I have been shopping around for the last couple of months and CAR CRAFT was the last and the BEST one!! They didn't attach me in the parking lot, lol and I left with a great car and a xxxx of a deal!! I wish I would have found them sooner!! Thanks again Marco you saved my xxx!! U guys are the BEST!!!
They explained everything that we had questions about, and went above and beyond when it came to helping us get a deal. They knew every detail about every car in their lot, and recommended the perfect vehicles that for our criteria. 10/10 would go back and recommend to family and friends!
Also they were very personal, not distant or cold at all.
Oliver has helped us with 4 purchase over last 5 months. He truly considers and fulfills customer needs and satisfaction over his own commission gains. He does not try to sell something that gives him the highest benefit but only what is best for customer. He takes the time to research all possible solutions.
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