I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
Curtis Cheney was fantastic. I have purchased numerous cars in different States and Curtis ranks one of the top sales consultants I have dealt with. I would definitely suggest asking for Curtis to be your salesperson.
When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier.
We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.
by David and his excellent diesel from Fort Bragg, Calif. 95437
November 7, 2018
Flying to across county to Cleveland for a special truck a lot of trust was needed for Mr Auto’s integrity. Quickly I had to set off, (returning in four days!) and, potentially, to learn the hard way if the truck would perform.
Other than a few minor issues that I don’t fault the dealership because one can’t expect perfection on an older used vehicle. There was a small forward vibration so I needed to have the front wheels re balanced $28.)
Other than that minor concern and after over 3,000 miles I can say I’m most happy with my classic 12 valve 1997 Dodge Diesel which, after having it professionally checked out, is everything Bruno and Kory said it was.
In fact, next Summer I plan to fly back out, looking to buy an economical car from Mr. Auto, and tour the Northeast visiting friends. I trust them to guide me in my selection.
I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
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