My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
Super Fast responses to all my questions with details. Great commutations. Overall a 5+ star rating. Personal I contacted via -email, Rheizelle Alghaben, Ziko Ghaben where very quick on responding, and also should be include in their listing under "Select up to 10 employees you worked with:"
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
Had a very smooth tranaction . Having found the car online and living 6 hours away. I was impressed on the cars they have in advertising online. Nice and clean cars, No pushing to purchase the car but we bought it. No issues with anything. Was very professional to work with. Highly recommending
Bought a Ford explorer about a month ago still haven't seen the title and now our temporary plate is expired . Vehical had obviously been smoked in, and they did not do a vary good job detailing it there where still crumbs in the seets . Radio has issues that where not disclosed and have various other issues with vehical that where not disclosed or addressed
This is my 3rd Car from this dealer. The only reason for coming to this dealer is Howard Krick. He knows exactly what a customer is looking for. And he always educate you about the available options. I met sales manager Tony at this dealer for the first time and he super patiently listened all my questions and concerns. And he was simply best at everything. I will definitely recommend Nissan buyers to stop by Nissan Gerald in Naperville at Ogden and see these two guys Howard and Tony and they will make your buying experience a celebration.
Entering a dealership is a tough decision knowing you are going to spend your hard earned money. Peter was a great salesman with no pressure to buy new that same night. He showed my many models in new and used . I drove out with a beauty - Nissan Frontier.
Nick and Felix went above and beyond at the service deparment at Napleton Acura in Elmhurst. My wife had a blowout on the front tire, they replaced it with a brand new tire, washed and vacuumed the car and had me on my way within 30 mins on a Saturday afternoon.
My family has been buying cars from Ron Westphal Chevy for over 20 years now. Every time we come in, they make us feel like family. We know Bill Houlis and his team are doing everything they can to get us the best deal and accommodate us. I highly recommend going to Ron Westphal Chevrolet.
Very nice and knowledgeable. Bradley was a great salesman, not pushy at all and extremely helpful!!!! I will definitely go back there again and again
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