Thanks so much to Ali for being so helpful! And being patient with me ! I was so comfortable and he was so helpful and explaining every process and every step I would recommend this man to all of my friends! He made the process so easy and I love my vehicle
We bought an older vehicle that had substantial issues in the first year. Since Majeski had a great reputation until then, I brought the issue to the Sterling store management and then to Greg, who was surprisingly concerned and sympathetic for a large business owner. I won't put him on the spot with specifics. I will say he made a correction for us, apparently just because he wanted to, as he didn't have any legal obligation to do so. I was ready to write them off because their claim of quality vehicles seemed to overpromise. In the end, our experience is that Majeski has good customer service and good vehicles and even when a dud slips through the system, they aren't just going to leave you hanging. To me, THIS is why you pay retail price instead of buying from a stranger off the internet.
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
I had the best experience with the service here then I have ever had with any other auto service. Nolan was the the best. He cared that I had no transportation and that it was a Holiday. His genuine concern has me coming back for all my service needs and I will purchase my next vehicle there. I had my truck towed to Madison because of how he treated me on the phone. They were so busy because of the holiday, but assured me he would do his best to get it looked at. He called me on an update of getting it in to service, and he did just that. Because of Nolan, they have my business. I bought the truck in Janesville but there is no comparison to Rosan Nissan
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
Awesome dealership, I was interested In a vehicle that was already pending a sale, the other person bought the vehicle so I wasn't able to purchase here but very helpful they wasn't to pushy but was willing to help me get the vehicle I wanted no matter where it come from, can't say enough.
We were welcomed by several people when we arrived at the dealership. Ours salesperson, Frank, gave us his undivided attention from the time we met until we drove away in our new accord. We asked him to take us on test drives in the Civic and the Accord and he was very happy to do this. He answered all of our questions. I would highly recommend Frank without reservation.
wow what excellent experience I had in there it was awesome and amazing the professionalism the way they receive u attend u and after the purchase the greeting plus all the packages of service available for the customers
I traveled from out of state to purchase this vehicle. I could NOT be happier with how I was treated! Pete & Justin are the Dynamic Duo of car sales! The vehicle was EVERYTHING they said it was and MORE! Their knowledge, experience and genuine focus on customer satisfaction is exceptional! If your looking for a dealership that under promises and OVER delivers; THIS is IT!
After going to 3 other nearby dealerships & trying to explain what I'm looking for I finally went to this place & actually got help. Admittedly I was particular but most other places didn't seem to even want my business. While here though, someone helped me FINALLY find my new 4 wheel drive vehicle Subaru. Miles are higher but the car has been running great and I left actually feeling like a valued customer. I rarely bother doing reviews but after a day of headaches this shop turned a horrible day into a good one!
i greatly appreciate diamond auto for helping me buy my car ,they were very very helpful with the process ,i will defiantly return in the future
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