by Steve and Christina Sutton from Whiteland, Indiana
August 11, 2018
Darla, Steve and Josh went above and beyond on sales/ customer service!!! We closed the place down 2out of 3 visits and they didn’t rush us or seem put out!
We had been looking at Honda’s and were pretty determined that that would be our next car. Luckily for us, the Honda dealership we visited was too worried about closing and just seemed to be ready for us to go! We went into the Hyundai dealership thinking they were closed and we would just compare the Accord to the Sonata. Much to our surprise, they were still open and didn’t rush us or pressure us! It was a Saturday and they encouraged us to take an extended test drive to make sure that was what we liked and to research the ratings and such! We did and when we came back on Monday they were able to locate a model that had all that we wanted with a lower price!! Tuesday we drove our new car home with an extended warranty and gap insurance too! ( we usually never get all that)
Hands down it was the best car buying experience we’ve ever had!!!
Thanks again Darla, Steve and Josh!!
Most reliable car!
August 18, 2018
Met my basic needs! Owned three different impalas. Loved them all, very realisble. Sedan but roomier than many others.... I would definately recommend as a starter car!
Great service and friendly staff. I was welcomed with a smile and my service advisor kept me notified as to the status of my repairs. The service department is well run. Great job!
Chevy Impala works well as a first car for a teen
by A-O Mom of Four from Argenta, Illinois
July 31, 2018
On the used market this vehicle is very budget-friendly. The Impala has a nice design on the outside and fits the need for a basic sedan. The inside of the car is comfortable and includes all the needed features and is easy to operate. The trunk is HUGE! Engine components are marked with symbols to help those of us who are mechanically challenged.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
Been a great car
by mavrik66 from Valparaiso, IN
July 27, 2018
Car meet all my needs I was the 3rd owner and 2nd owner was a family member. has not had any major issues. after a 146000 miles i just replaced front hubs. Ac is cold and has no issues
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
08’ Impala-ONLY Yr deadly recalls were ignored
by ResearchGuru from Hudson Wisconsin
July 7, 2018
Look into all very dangerous, deadly and only ignored in 08’ Impala LT Sedan Model-airbag safety restraint system recalls and issues as well as all safety belt restraint recalls and issues. Then include rear and front suspension issue recalls and issues...
Don’t forget to read all open lawsuits and investigations. Specifications on parts like the TAKATA airbag and other safety system flaws killing and injuring thousands, yet being left in car like this yr etc etc etc. ’Not enough deaths in the 08’ were reported’ BUT the other hundreds of thousands did have enough’! That used the same EXACT DEFECTIVE system. Don’t wait until your control arm snaps on the highway causing you to lose control and collide with something, to then find out that your seatbelt didn’t ’lock’ up to hold you back or your airbag didn’t deploy or very sadly that the presence sensor for your 12 yr old failed to keep the airbag off due to weight and the passenger bag did partially deploy with a defective inflator BUT still was too much impact for your petite child and instantly killed her all in an accident that shouldn’t have caused more then a bump, bruise sore back or neck. Don’t wait to get all these things inspected, repaired to prevent accidents (front lower driver and passenger control arm assemblies newest revision/design) Don’t wait to get this looked at if you still have a warranty, to not drive it again, to not sell it if you learned your airbag system is in fact bad... Steer clear of the ’08 unless all refurbished and watch out for the late 07’ and early 09’s.
I found the salesperson to be exceptional in explaining the car status and history. His customer service was highly professional and exceeded beyond my expectation. It was most refreshing to associate with the car salesperson that engaged with me in letting me know everything I needed to know in buying this car.
One of the best investments I’ve made
by SteveWest11 from Southfield, Michigan
June 10, 2018
I bought this car used and I wasn’t sure that if it was going to meet all of my needs. It turns out that it does meet all of my needs. The all black exterior and all black leather exterior are great. The V6 engine is very powerful. The luxury of having an e85 fuel tank is also great because it allows me to save money on gas. Overall, the car is a great car and it gets me where I need to go.
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