Cactus Jacks was a great buying experience. Our credit was not great due to a job loss and medical bills. We went to several places from big dealers to little shops and every where in between. They were the only ones willing to help us and listen to our needs and wants instead of just trying to put us in a car we could not afford. Ken S. Was very personable and made our buying experience pleasant. I would recommend them to anyone.
Roland assisted us in making our choice for a vehicle using his knowledge of vehicles and really listening to what we wanted. He provided us with a Carfax report and when he noticed there was a manufacturer recall, he provided us with all the info included a facility to get it repaired. He was extremely helpful, knowledgeable, polite, and because of him, we will be back.
The experience was what you would hope for. I messaged the dealer through cars.com and received an email within hours. I inquired about the car and checked in on it until I could go in oerson. When I arrived a few days later, the car was already pulled out for me and ready to inspect / drive. Everyone involved seemed committed to making the experience easy and transparent.
This is the second car that I've purchased from Precision Fleet Services. Mike Bock is one of the most professional people I have ever worked with. It's nice to know that I can call or text Mike and he finds me exactly what I am looking for at the price point that I request! I will continue to refer everyone I talk to that is looking for a great car, great service and a great team of professionals to work with - thank you so much!
Charles Brown purchase of a F150 extended cab 2018
by Charles Brown from Scottsdale, AZ
December 4, 2018
The salesman, whom I have forgotten his name was outstanding. He drove with me to get my second trade in and drive it back. We then found the truck on the lot across the street I wanted. I met with the sales manager and the senior manager. They were both excellent. I made the deal. We always would want more for our trade in but I felt all three gentlemen took good care of me and I am happy with the purchase. I was shocked that my credit score of 810 only got me an interest rate of 5.5%. I contacted several lenders last week and was offered 2.5%. Would like to waive the prepayment penalty and not pay so much interest on my first payment if possible. Other than that, I was very pleased. My very close colleague is former President of Ford Steve Lyons, and I told him the same info after my purchase.
I recently bought a Ford Focus here and was very satisfied with the price and condition of the car. Everyone was very professional, and I was treated very well. I got a smokin deal, and will definitely go back for my next car. Thank you!
I bought a truck a couple years ago I had a problem with that when I bought it I told the dealer at there is something wrong with it before I bought it he told me there was nothing wrong I took it back they told me it was a compressor that need to be fixed and it wasn't under warranty I paid it off when I went to go get another vehicle this place did not put on my credit report that the car was paid off and when I paid it off they tell me they'll send my title through the mail it's been five years and I still don't have it I called them they told me they don't have it they send it to my address
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