Scott, my salesperson, was outstanding in every way...professional, understanding, knowledgeable and made everything so easy for me to make a decision and buy the car.
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
quality and reliable
by msjet from oswego ny
December 26, 2018
this vehicle met all my families needs, very reliable and a great handling vehicle summer and winter. the reliability has been great. its very comfortable to take on a trip.
Mark Martinez and Brittany did a great job to get us the vehicle we wanted!!They worked so hard for us and we appreciate it so much!! We LOVE our new car!! Thank Auto Nerd!!
3rd Update ( previous Oct.1, 2015, June 1, 2017)
by First Time Chevy Buyer from Massachusetts
December 23, 2018
It's been 3 years of experience with this car. Thankfully, absolutely no problems at all with this Chevrolet Impala. No expenses other than those incurred by normal manufacturer's suggested maintenance schedules. Good, reliable and dependable so car. Still getting 23MPG with this 6 cylinder engine (city driving mainly). Still feels solid when driving. No rattles, squeaks or annoying sounds. Gives a feeling of confidence when driving it.
I've even come to like its styling more since purchasing it used with approximately 14K on it.
I believe following the maintenance schedules and keeping it detailed and clean has helped greatly in keeping it running strong and looking well.
From the good experience I have had so far, I have no hesitation in recommending Chevrolet Impala.
I went to purchase and new vehicle from American Imports and the customer service was phenomenal! I was referred to them and I would refer them to everybody
A total waste of money. A cheaply made car.
by Angry Consumer from USA
December 21, 2018
This is a expensive car to maintain and that's without any error codes.
Here is a quick list:
No hood, glove box, trunk, or console lights.
The clear coat is molecule thin and the paint thinner.
The windshield is extremely thin glass and everything puts pecks in it.
Only one tight turn at slow speed will pull the front out of alignment.
The Oil Life is short for less than 220 miles a week on the highway.
The TPM System is terrible. The tires either inflate to 34 or 24 frequently.
The passenger seat seat belt doesn't retract and I rarely have a passenger.
The Bluetooth system is erratic.
The head gasket was tested for leakage and passed but white smoke appears almost anytime of year.
The oil is changed when the oil life reaches 20-30% and when changed, it looks like 10K+ mile oil from a truck.
All this and no error codes and basic maintenance. The transmission kind of jerks on occasion. The dealer$hip has test driven the car with a computer running diagnostic software twice and found nothing! I pulled away after picking the car up and it shifted wrong immediately and confronted them and they scattered. I will see the service manager if he ever returns from lunch. I have always purchased Toyota
cars and never experienced these type of problems. I currently have a Toyota Corolla 1999 and spent less than $1300 the past 5-6 years and that's including basic maintenance, tires, front struts. I spent $2200+ on the Impala with no error codes this past year.
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
Sleeper, faster than expected
by Vince from Chicago, il
December 19, 2018
Car has plenty or room, good in gas on highway drove from Chicago to Mississippi on 2 tanks of gas. Buy new gen impala next
Stabilitrak system is flawed with no recall, bad window regulators , replaced two so far and door actuators breaking and causing horrible clicks and noises. With no recall by Chevy , doubt I’ll buy another Chevy again.
A great place to buy vehicles the staffs are very professional and well organized not only that. They're really care about customers best interests and ensuring that you walked out there happy.
Great fun to drive vehicle
by DanL from Jupiter, FL
July 13, 2018
The car had great performance with a 305hp v6 engine. Gas was very expensive. Partly due to the 18.5 gallon tank and big engine. The interior was a little boring but the car drove great overall. I put a touch screen dash in and was happy. This was the last year of the older style impala before they redid it.
It was a great experience for me to drive this Auto the ride was smooth and easy to handle and the maintenance was almost non existent great gas mileage also.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.