I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
by OR from ELIZABETH
August 22, 2018
Fully equipped for a 2016 used car runs great black interior has OnStar Bluetooth leather seats automatic seats window locks car alarm tint windows air bags
Routine maintenance and detail of car. A minor issue arose during the detailing that was promptly addressed by the service department, to my satisfaction.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
I bought my fourth car from this dealership last weekend ! A 2018 Mazda 6 ! It was a painless process and everyone involved in the deal was great to work with ! Thanks Again To Mazda of Orland Park ! We will be back !
Very professional service from all of the team! The culture of this dealer is first class and at the heart of the deal was trust. Very satisfied with our purchase!
by chevimp58 from lakeland, fl
June 19, 2018
2016 Chevrolet Impala--Ice Blue metallic. very nice vehicle, quality ride and comfortable. Lt with 2LT package---tech very high level. performance-3.6L engine---responsive and impressive.
Stands with any vehicle I have ever had---one of the nicest vehicles I have owned.
Luciano is a person very dedicated to his work, is attentive, listens to your needs, answers all your questions, gives you options, the most important thing for him is that you leave happy with what you buy.
Best All Around Car for the Money!
by chevyguy228 from Mississippi
June 5, 2018
The Impala is a great car and is seriously underrated. This car is comfortable, great on gas, and the 305hp you get from the 3.6L V6 are more than enough to get this car going. For a large sedan it handles very well also. I'd explain the handling as very predictable. It doesn't surprise you so you can be confident the car will do what you need to during sudden maneuvers. I gave the car 4 stars in performance because it almost has too much power for a front wheel drive car. When you put your foot down hard, you need to be ready to have both hands on the steering wheel as a result of torque steer.
The car has a beautiful interior that feels premium all around. Theres plenty of space for the front and rear passengers and the trunk is massive. I've been able to fit full sized mountain bikes, large TVs and all kinds of other cargo in back. The folding rear seats also allow for a large opening to expand the storage area.
The car has Chevy's MyLink infotainment system. MyLink is one of the better touchscreen infotainment systems. It has a lot of features, but is very well laid out and easy to use without needing a Computer Science degree just to operate it. The standard sound system is also surprisingly good. It has a lot of bass for a stock system and sounds incredibly clear at high volumes.
Overall this car is a great highway and city cruiser. It's easy to hop in and knock out hundreds of mile, or just commute to work. Whatever you need, the Impala delivers.
From the minute he met me and my partner, Evan was incredibly helpful, both with imparting information about the truck we came to see, as well as making helpful suggestions towards negotiating a deal. Because of his warm personality and kind patience, we finished by buying a beautiful GMC truck for a fair and affordable price.
Very nice and knowledgeable. Bradley was a great salesman, not pushy at all and extremely helpful!!!! I will definitely go back there again and again
by Badcar from Morganton NC
July 26, 2018
I thought I got a good car but boy was I wrong. Hadn’t had it a year and a valve blow in it .oil shot out all over the top of motor and the oil was blowing out the back of car no light or nothing until after it happen. Then they tell me it was the o2 sensor and that they didn’t know why it did that what a joke . chevrolet doesn’t stand good for their cars anymore . they didn’t charge me for the Valve but they did for the sensor. I don’t think they should of charge me anything because of what happen. Chevrolet need to stand good for their car instead of stabbing their customers in the back
Nice company we could not agree on price
But staff attempted management did not agree with offer
GOOD PLACE TO SHOP
MAYBE THEY PAID TO MUCH
Nice staff so give them a look
Incredible gas mileage-Fast-Great Value
by Topher from Sebastian
May 27, 2018
I like it for its performance and still getting 33 on the highway. It is also a great used car value. Hard to get this much bang for the buck. Also I am a 6'2" 230lb man and it is a larger car for larger person!
I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
The guys in service always do a great job. I have been going there for several years. They have been honest and thorough. Thanks
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