I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
We just purchased a 2017 Nissan Pathfinder from Hertz Car Sales in Louisville, KY.
The experience was a very pleasant and friendly one.
Delfin Clark who was our sales person was extremely helpful, informative, and had a super personality.
There price was very competitive and we were amazed at the number of customers that were at this dealership on our 2 trips there, which tells me they must be doing something very right to have this many buyers.
Highly recommend this dealer and Delfin as a salesman!!
I bought a Hyundai from a chevy dealer but the salesman and staff were knowledgeable and very ???up to date??? on what the vehicles did and didint do. Told me what I needed exactly and helped me in everyway they could. The salesman Max was very curteous and straight to point....Awesome dealership
I bought a nice almost new convertible and have been enjoying it all summer long. Here is why: VALUE: The vehicle was priced competitively making it hard to resit when compared to similar vehicles. THE VEHICLE: Even though it was prominently noted that the vehicle had a branded title, the dealer mentioned upfront once again to ensure that I am aware and fully understood what this meant. This made me feel that the owner had nothing to hide and actually wanted to ensure that I have all my concerns addressed. Nonetheless, I took the vehicle to the local authorized dealer to an independent inspection. The evaluation had no remarks nor anything new that Cobra Motors would not have told me already. THE DEALER: I plan on coming back for another vehicle as I was impressed by the buying experience I had the first time. For example, I was from out of town so the dealer worked around my schedule to accommodate me in test driving the vehicle without putting any pressure to buy it on the spot. I ended up buying the vehicle a few days later after convincing myself that I wouldn't find anything better of a value.
That being said, Omer and his family is pleasure to work with. They are easy to reach and I felt comfortable before I even met them in person. That is real customer service. Thank you, Cobra Motors. I have been recommending Cobra Motors to my friends in Chicago.
Working with Adam and the Conway team was very easy to work with. They didn’t have the truck that I was looking for, they took what i wanted and searched for available trucks that they could get for me.
My family and I have purchased 2 Dodge Journeys from Commonwealth in 3 wks. 2017 Dodge Journey SXT & 2016 Dodge RT. Hands down from the time I walked into the door I received VIP treatment. Tyran Morris, Shawn, Juana, Kenny, Howard, Ed, Rickey, & Mike. I may have left out someone but all went above and beyond for my family.. You have built a lasting relationship with my family thank you!!
Had a great experience. I found a car online and inquired about it. Salesman contacted me and we set up a time to meet. Worked with me and got the car for the price I wanted. 44 Auto in Bardstown is where I will shop for another used car if I decide to get another one. A headlight has some condensation and they set a day for me to come in so they can fix it.
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