This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
They are very understanding of your finances and they work with you. They keep you in touch throughout the whole process. I bought a car from them and I love in another state. They took the time to bring it to me in Georgia instead of me having to take time out of my schedule to come get it. I would absolutely recommend these guys to everyone.
No hassle, great knowledge of cars from car saleman and helpful to our need in price and payments towards our purchase, this sale was the best sale I ever received from a car salesman in years , very impressive , thank you ANTHONY for the sale and thank you Nicholas for the dealing and paperwork you completed for me , my wife and family , we really appreciate it !! 👍?
Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
While shopping for a new car Meme Davis reached out and helped me make my decision for a new car. She was very patient with me, had a awesome positive attitude! She went above and beyond to explain my new vechicle features! I will definitely recommend her to new friends buying a vechicle!
Bought a new Tundra from George at Goldsboro Toyota. He delivered my truck to my door in NJ and picked up my trade 550 miles away! Great price and amazing customer service. Would recommend to anyone looking for a great deal. George, you the man!
My most recent visit to Bleecker Chevrolet was excellent as it has been for the past 8 years for me. Friendly, helpful, professional people helping people with their automotive needs. Mrs. Donna West is always so friendly and helpful with arrangements for getting my vehicles serviced as quickly as possible and letting me and my family get back to our always busy schedule.
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
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