The purchase process went very well and the sales part was better than average. They were fast, efficient, if not extremely professional. I appreciated not being there for 4 hours.
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
We could not have had a better experience working with Tyler Ryan at Universal Kia. From the initial call, to driving away in a new (used) car, it was as painless as it possibly could be. Tyler was friendly, patient, he listened, did what he said he would do, and was honest. He worked around our schedule and never pressured us with the ???car sales tactics??? most of us have become accustomed to when car shopping. I would have no problem recommending him to anyone I know.
Just bought the car, appears to be great.
by Professor Jim. from Loma Linda, Ca.
December 14, 2018
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
Wonderful people, great cars, great deals, SHOP HERE!
by Casey Bennett from DealerRater.com
November 30, 2018
So this review is about 9 months late but hey, better late than never. I bought my 2014 Ram 2500 here in April of 2017. Brad, Tony and Adam are superstars. They are honest, they aren't pushy and the finance team is awesome. I got an incredible deal on a truck that is literally in showroom new condition. The entire process was fast and painless. These guys are GREAT. If you're looking for a great used car, there's just no other place to go. They've earned my business, my loyalty, my respect and my gratitude. Music City Autoplex is the standard by which all others should be judged.
Worst GM model I have ever ftivin.
by Ranting Citizen from Olympia, Washington
December 1, 2018
We rented one for a month while our car was in a body shop. It was nearly impossible to assess position on the road or in a parking lot out the rear window or using the side mirrors. Entering or exiting the drivers seat without banging the head is nearly impossible. I've owned three chevys, two Buicks and one Oldsmobiles. This model isn't worth owning.
So I’m writing this for Bryan my salesman. I have a daughter and I told him I would need a fast and simple transaction. He went above and beyond from finding the prefect vehicle to making sure we stayed cool when moving everything over to my new car. He fully explained everything since it was a big upgrade for me. I’ve had problems with their service department but he has been doing everything on his end to fix the problem. I have told many of my friends that if they need a new car Bryan is the man to see.
Most reliable car I've owned
by D.Smith from Chicago, IL
November 28, 2018
This car meets all my needs. For a tall guy I have plenty of leg room and room in the back for my kids to sit comfortably. Rides great!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love my impala
by Shadysson18 from Miami
December 20, 2018
I absolutely love my impala. It has plenty of room in the front and back. It's very stylish, ther performance is unmatched by others. It's very fast and reliable.
by John Seegel from 2077 Bahama Drive Navarre, FL 32566
November 21, 2018
New Tires were added to the vehicle, that was greatly appreciated!. Disclosure of Med. Level scratches were not identified on cars.com.............Dealership was Friendly and very helpful with the Loan Paperwork! One disappointing thing was only 1 set of keys..................I should have asked for a further discount with only 1 set of keys............My wife was not to happy about that..............
Best car ive had since coulld drive
by Chevylover from Lakewood,wa
October 13, 2018
Its great luxury performance style great car comfortable sleek fast has a really smooth ride for sure chevy does the most i dont like fords chevys the best
Motorcars of Nashville was very easy to do business with. There was no pressure what so ever to buy so we were able to think about through or decision and choose the best car. Excellent selection. Great prices. I would do business here again in near future. Thank Odil
Never Expected to Fall in Love
by Ajadoe from Sandusky
October 6, 2018
I was a Ford owner. This car’s styling caught my eye. Once I test drove the V6, smooth ride and interior comfort sold me. Great Car. I get loads of compliments.
The GM of the dealership reached out and took care of my complaint/issues in a profession and empathetic manner. No business is perfect and will make errors; however, the measure of a great business is how they handle those errors. In this case, handled beautifully and I am again a fan (more so now than before seeing how issues are professionally resolved) of Wyatt Johnson.
the Chevy impala premier
by Frank from Kissimmee fla
October 5, 2018
This is a fairly good car except do not ever get the 20 inch tires they are incredibly noises no matter what the dlr of course dosent know about it everything else was good I have 36 thousand miles on it the other morning went in for normal check up and it was steaming in the front of the car in the dlr ship parking lot lucky for me it turned out to be a water pump at only 36 thousand miles the dlr was very good to me they fixed it next day under warranty the whole place treated me great one service writer was Chris the other bob this was at Healy bros Chevrolet in Poughkeepsie ny and now back to fla.
I really praise God for this car lot. The place was clean and welcoming. I really love the efforts they have made to ensure their guest are comfortable and fed. It was a nice touch to see that there were snacks at each desk also the salesmen seemed relaxed. I must say Joe Fike jr. Is very young but he was a great listener and the car he showed me was the exactcarI had test driven but the other atlotwould. It work with me. But the Finance department manager was Awsome as well he also made feel like family and not just another number in line for a purchase. Thank you MUSIC CITY AUTOPLEX
by Mender from FAIRVIEW HEIGHTS
August 10, 2018
Great car and veryyyyyyyyyy roomy and I'm so happy with it and also the color is great with. Great features on the car and also dual air and heat
Austin is a great salesman because of his character bought 4 from him and just don’t get no better I would definitely recommend him to everyone
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