Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
Have been with Lupient when buying my cards for the last 30 years. It has all changed. There is hardly anyone in the service department. The calls don;t come and when you try to call you get connected to three or four different areas/people....and then get voicemail. In the past when I picked up my car, It was washed and brought around for me. The other day when I picked up my car from being serviced I was handed the keys and told roughly where it would be and to go look for it - get it myself. No wash. No customer service!
They listen to the customer. And do what they can to find a vehicle for the customer. They make sure the customer is very satisfied with the vehicle they bought. through out the purchases and after they leave the lot.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
I had a great experience purchasing my new truck. Great price and great rebates allowed me to buy the truck I have always wanted! I worked with Jayne, she was awesome, no pressure and a straight shooter. Jayne and Don got me the best price so I could drive away smiling! Thank you for your amazing service, loving that new truck smell!! Craig Benson
We came in for a used Chevy and left with a new Jeep
by Steve from DealerRater.com
November 3, 2018
I admit, we were picky. We came in set on purchasing a used Chevy and test drove several options, but none felt quite right. Jayne was patient, accommodating, and helpful while we remained undecided. Eventually, we decided to give a Jeep a test drive. The moment we sat in the 2019 Cherokee limited edition, we looked at each other and knew: ???This was the one.??? Thank you, Jayne!
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