Everything was great!! Great buying experience and would return to buy another car in the future. I paid exactly what was quoted to me for my payment and they worked to get it what they said they would. I did take the car in a few days after buying it because the tires were showing the air pressure was really low. As soon as I drove up they took the car in and took care of it free of charge right away.
I highly recommend Surprise Honda. I had been car shopping for a few months, but Surprise Honda is the only dealership who impressed me.
Every single person I met at their dealership was super friendly and helpful! They didn’t waste my time looking at cars i had no interest in.
They really listen. They showed me the exact car i wanted with all of my “must haves.” The facility is gorgeous. I’m looking forward to my service appointments and the Starbucks coffee!
by JCSac from Sacramento CA
October 9, 2018
Car is very comfortable easy to drive long distances. Well designed interior and very quiet. Handling is better than expected and gas mileage on the freeway is 30mpg and higher. Only drawback is it is front wheel drive, but I knew that when I bought it.
Love the service department at Reliable Chevrolet. Chris Salesky provided over the top customer service today for which I greatly appreciate. Feels good to know I can trust my car to Reliable Chevrolet!
Most nicest car
by Triple A from Cincinnati Ohio
October 11, 2018
Very nice I love this car is all I ever wanted in a car has all the toys any man would be happy with nice system
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
Be smarter than me
by Failure from Woodbridge, va
November 8, 2018
Great car for the first three miles. Then it died and I went to the dealer and took my check back.
Did I mention that it was Certified the day before by what they call A Certified Technician! When you can’t trust a national chain you might as well shop at Sals Hoopties!
Have a wonderful day!
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
I just had an oil change and tire rotatiion. They did a good job.
What a car
by RonRak from Pittsburgh, PA
November 29, 2018
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
James Rule was amazing it was like he knew what I needed before I did. I am not an easy person to please but this guy made the buying process so easy and relaxing it was more like setting down with somebody I have know my whole life. If I didn't leave with a brand new car I wouldn't of even known I was car shopping.
This car has surpassed all of my family's needs. As a single mother, I purchased it so that I can hand it down to my teenage daughter in a few years. It is very comfortable which is what I love, with a great amount of trunk space. My daughter loves it because it is sporty, and nice on the eye. We couldn't have made a better decision.
Aj was great. Sounds like he will be there for us years to come. The only complaint was the trade. I see they are trying to sell our trade more then double then what they gave us. Felt a little ripped off when I saw that. Hope service will be as good as aj was us.
I took my mom to Sutherlin to buy a new rogue and was treated like royalty. I can't complain at all because the whole staff was totally on point 100%. My mom won a cruise and we are headed to the Bahamas soon. I love the yippee ya yaee commercial on the radio!! Awsome awsome awsome!!
Thank you Sutherlin
by Rebecca Jackson from 7795 farrington hollow cherry creek
September 19, 2018
Great customer service! Andrew was great about keeping me updated on the status of my vechile! Excellent job by the repair guys as well! Thanks
by Baseball Dad from Herndon VA
October 31, 2018
Ok, I had a 2004 CTS, my kid outgrew it. Got an SUV, kid outgrew that. Kid is 16 and almost 6?7?. Had to find vehicle that he would fit in to take long baseball trips. Turns out that the Impala has the most legroom of anything except a new CT6.
Had kid get Into it and with seat all the way back he can barely touch wheel well. PERFECT!!
Did I mention that the trunk has more room than the SUV or that it got close to 36mpg on a 300 mile trip?
The only things I have issues with are because of the decision I made on what model level to buy. I miss the dual zone heating/cooling because I am old and get cold and the kid likes the A/C on constantly full blast. And I miss back up sensors even though it comes with rear camera standard.
Overall, this is a fantastic car that I got for an even better price and it suits all of my needs.
They treated me very well and gave me good advice. All of my repairs have been covered thanks to their recommended coverage plan. They always give me a loaner so I never have to go without or depend on others.
by El Conguero from Piscataway, NJ
December 11, 2018
Car is a dream on long trips. Quiet ride but yet not mushy like most big cars. You have full command of the big machine. GM did their homework on this vehicle.
Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
When we went to drive the car it wasn't on the lot even though we had an appointment. We had to go back another day to test drive it.
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