Overall Ben found the car my wife wanted at a very good price. The only thing I was disappointed in was when taking delivery I found a small chip in the paint on the front bumper, no gas in car, and it was not detailed very well. I would have expected a show room quality car at delivery. This was not Bens fault it was his support staff. After they did a so so job of detailing it I would have thought they would have said somiabout the cio in the paint but no I had to find it. They say they are going to take care of it. We will see if they repaint it or just use the touch up paint.
Good experience good services and customer service
by Tiffany Longardner from Houston texas
October 30, 2018
Came in to get an oil change and I couldn’t figure out where the services department was but Fidel barrientos came and helped me find it he was very nice and respectful. The oil change was very fast and efficient.
Looking for a used vehicle in great shape and a reasonable price? Than do yourself a favor and stop by Fincher???a Texas Auto & Truck Sales. They have a wide variety of trucks and they will do everything they can to help you drive away in your vehicle of choice. Great customer service and not pushy when it comes to closing the deal. Thanks for the finding something in my price range and putting a smile on my face.
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
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