For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
My previous review of Phillips Chevrolet was not a good one, I was new to this rating app and didn't realize that I had only given them one star. BUT THAT WAS DEFINITELY A MISTAKE!!! As a matter of fact, I'm driving a car that I purchased from them earlier this year (Chevy Malibu) and I do plan to go back in February for another car. They are absolutely THE dealership I would send my family and friends to buy a car! Please visit them soon for all of your car buying needs!
I would highly recommend Eric Pickett and Donna Lee for sales if you're looking for a Chevy or any other used vehicle. Eric is not pushy, has a calm demeanor, & has great product knowledge. If you have questions about how to operate your vehicle, he will find the answers. Soooo helpful, & truly appreciated. Donna has a great personality as well as great product knowledge as well. One thing that stood out about her is that she truly cares and will be there for you in each step of the process from beginning to end. That???s real dedication! I would also like to mention that it was a pleasure working with Henry King and Robert Noer. Great personalities and god people overall. Everyone is like a family there. I dislike the car buying process ...but all of these individuals just made it easy. I also appreciated James Major and Mr. King caring about what it would take to make me feel completely satisfied. They all did an amazing job!! Felicia Sims
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
I walked in knowing what I wanted to see & buy. Deciding whether to go new or not was the issue. I decided to go with used. I am happy I did! I had a horrible time at the previous dealership that I was at 10 years ago & this chevy dealership made buying a car easy! Thank you esp to Juan Jacome for dealing with me & my family.. esp my dad! Thank you for staying hours past your shift! Haha You guys rock!!! We also dealt with the finance guy: RYan Sitter. He was great as well! No complaints! Super nice and to the point! Thank you as well for ALL of your help! :) - Candice S.
From the minute I walked thru the door to getting handed over my new keys, my experience here was very professional, easy and overall satisfactory. My family has been coming here for years and the reason behind it is simple, this dealership has some of the BEST deals and the greatest customer service I've experienced. Joe Grahovec helped me first by going above and beyond in finding me the best car within my price range. He found me a great car with very little mileage and all the features I was looking for. He was very knowledgeable of the cars and had great customer service. Ryan Sitter was the finance manager that helped closed the deal for me. Not only did he give me an incredible closing deal but he also gave me GREAT financial advice about insurance and ways to save money. This dealership gave astounding service and I will recommend to anyone looking to buy a car!
Prior to coming to Advantage Chevrolet of Bolingbrook, I had not had many positive experiences with car dealerships. I came to Advantage Chevrolet of Bolingbrook on the recommendation of a friend, and from start to finish this was easily the best dealer experience of my life. The General Sales Manager, Rocky, has assembled a great team! Starting with Andre Thomas in sales, to Ryan Sitter in finance, this was by far the quickest and easiest shopping experience I have ever had. Each of them were very knowledgeable, helpful, and never made me feel any pressure. Steve Miller
I had the best experience getting my son a car and Connor was more than helpful!! He went above and beyond to help us with a very difficult situation. We left more than happy and I will be back soon to get my husband a car!
I was debating whether or not to sell my truck for a new Chevy Cruze, when I couldn't decide, Mike was very understanding on why I was hesitant (the truck was my now passed father's), he didn't push me into making a decision and when I told him I needed more he never pushed. Also I couldn't get something out of the bed and he brought the truck in the shop to thaw and held my possessions until I could come get them at a later date.
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