My previous review of Phillips Chevrolet was not a good one, I was new to this rating app and didn't realize that I had only given them one star. BUT THAT WAS DEFINITELY A MISTAKE!!! As a matter of fact, I'm driving a car that I purchased from them earlier this year (Chevy Malibu) and I do plan to go back in February for another car. They are absolutely THE dealership I would send my family and friends to buy a car! Please visit them soon for all of your car buying needs!
I would highly recommend Eric Pickett and Donna Lee for sales if you're looking for a Chevy or any other used vehicle. Eric is not pushy, has a calm demeanor, & has great product knowledge. If you have questions about how to operate your vehicle, he will find the answers. Soooo helpful, & truly appreciated. Donna has a great personality as well as great product knowledge as well. One thing that stood out about her is that she truly cares and will be there for you in each step of the process from beginning to end. That???s real dedication! I would also like to mention that it was a pleasure working with Henry King and Robert Noer. Great personalities and god people overall. Everyone is like a family there. I dislike the car buying process ...but all of these individuals just made it easy. I also appreciated James Major and Mr. King caring about what it would take to make me feel completely satisfied. They all did an amazing job!! Felicia Sims
Staff (Philip) was extremely helpful. I went in not expecting much, but left feeling as if they understood what I was looking for and how much I was willing to spend. Their financing was quick and there were no strong-arm tactics which I very much appreciated!
Buying a vehicle doesn't have to be filled with stress and high pressure sales. I Purchased a 2018 Chevy Malibu LS from Donna Lee. I couldn't be more pleased with her professionalism and knowledge of every financial process and detail of this job !! Her attention to detail and outstanding service made me trust this whole process. I highly recommend asking for Donna Lee a real professional to trust with having your back; she never left the deal even after the sale was complete until she answered and walked me through every step of set-up "even installed my plates". Outstanding service thank you!!
For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
We thank James and your dealership for being able to answer questions on the phone before coming there. We were coming from Indiana on a verbal referral and was handled courteously. We did sign a written agreement for 2019 Chevy Equinox and we are pleased.
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
I absolutely LOVE my new 2018 Chevy Malibu. Dmitri Kostyuk and Rolando Deluna were awesome!! I had a 2016 Malibu that I had WON as part of the NWI Times & Chevy Dealers contest. I was devastated when a young girl plowed into my car while my 18 year old daughter was driving it. (Her and her friends came out with only minor scratches - best car ever in safety features!!) I didn't want to have to replace it and end up having to put additional dollars towards it over what the insurance settlement provided. I found a 2018 demo that allowed me to purchase this car dollar for dollar from insurance money. I looked at other vehicles in my price range and nothing compared to this. This is my third Malibu, and I love it! Thank you Demtri and Rolando! I came from Griffith to get this car and it was worth the drive !
I came into Infiniti of Clarendon Hills looking for something new, and a break from the Lexuses and Acura???s I had previously driven. I met Bill who showed me the new QX50. It looked good, drove great, and has the most comfortable drivers seat I???ve come across. Bill is a pro who helped me get a good deal on a brand new vehicle. I???ve bought over 40 cars for family over the last 35 years, I???d recommend the QX 50 and Bill highly.
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
I walked in knowing what I wanted to see & buy. Deciding whether to go new or not was the issue. I decided to go with used. I am happy I did! I had a horrible time at the previous dealership that I was at 10 years ago & this chevy dealership made buying a car easy! Thank you esp to Juan Jacome for dealing with me & my family.. esp my dad! Thank you for staying hours past your shift! Haha You guys rock!!! We also dealt with the finance guy: RYan Sitter. He was great as well! No complaints! Super nice and to the point! Thank you as well for ALL of your help! :) - Candice S.
From the minute I walked thru the door to getting handed over my new keys, my experience here was very professional, easy and overall satisfactory. My family has been coming here for years and the reason behind it is simple, this dealership has some of the BEST deals and the greatest customer service I've experienced. Joe Grahovec helped me first by going above and beyond in finding me the best car within my price range. He found me a great car with very little mileage and all the features I was looking for. He was very knowledgeable of the cars and had great customer service. Ryan Sitter was the finance manager that helped closed the deal for me. Not only did he give me an incredible closing deal but he also gave me GREAT financial advice about insurance and ways to save money. This dealership gave astounding service and I will recommend to anyone looking to buy a car!
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