Brian was great made a great offer I spoke through email and by phone he was always nice and never pressured me. Whatever I ask for he had ready for me as quick as possible. He never played games and truly offer a great price off the bat. Unfortunately my mom decided not to by a car at all. If I am looking for a car in the future I would surely go back to him. Outstanding customer service!
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
Everyone was very friendly and professional! The process went very smoothly and quickly. We couldn???t have asked for better service! We will use this dealership in the future
What a car
by RonRak from Pittsburgh, PA
November 29, 2018
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
It was an overall great experience all the sales people were extremely friendly and nice to me and helping me with any issues that I have I would recommend this dealership so all my friends and family for their future cars
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
I knew exactly what I wanted when I came in, a new 2017 Malibu Hybrid, and he helped me find it, display it, and helped me get it at a good price.
Good job, John!
Be smarter than me
by Failure from Woodbridge, va
November 8, 2018
Great car for the first three miles. Then it died and I went to the dealer and took my check back.
Did I mention that it was Certified the day before by what they call A Certified Technician! When you can’t trust a national chain you might as well shop at Sals Hoopties!
Have a wonderful day!
We went looking for a Malibu hybrid and Shaheen had four of them which is hard to believe because they're hard to find. We found one that we really like and they worked with us for a great price. In doing so they had to to stay two hours past closing on a Saturday and it seemed that everybody involved was happy to do so. We drove the car home that night and have been truly happy with the car. Besides where can you go and get helped buy a rockstar! Thank you Richie.
by Baseball Dad from Herndon VA
October 31, 2018
Ok, I had a 2004 CTS, my kid outgrew it. Got an SUV, kid outgrew that. Kid is 16 and almost 6?7?. Had to find vehicle that he would fit in to take long baseball trips. Turns out that the Impala has the most legroom of anything except a new CT6.
Had kid get Into it and with seat all the way back he can barely touch wheel well. PERFECT!!
Did I mention that the trunk has more room than the SUV or that it got close to 36mpg on a 300 mile trip?
The only things I have issues with are because of the decision I made on what model level to buy. I miss the dual zone heating/cooling because I am old and get cold and the kid likes the A/C on constantly full blast. And I miss back up sensors even though it comes with rear camera standard.
Overall, this is a fantastic car that I got for an even better price and it suits all of my needs.
I went in to look at a used Jeep and they had it ready for the test drive. I was a bit disappointed because the listing said it was a manual transmission, but it turned out to be automatic. When I mentioned it to the sales manager, he immediately went online and made the change. I chose not to buy, but he said another Jeep was in the process of being detailed and he would contact me when that was available for a test drive. Nice, friendly people.
Most nicest car
by Triple A from Cincinnati Ohio
October 11, 2018
Very nice I love this car is all I ever wanted in a car has all the toys any man would be happy with nice system
I can say it was a pleasure doing business with the parts Dept the guy at the parts desk went above and beyond to make sure I got the best price and to help me get set up with a commercial acct and deliver parts found me a new parts place and when we get ready to buy a new car we will be going there this time instead of where we bought our last one thanks for all the help
by JCSac from Sacramento CA
October 9, 2018
Car is very comfortable easy to drive long distances. Well designed interior and very quiet. Handling is better than expected and gas mileage on the freeway is 30mpg and higher. Only drawback is it is front wheel drive, but I knew that when I bought it.
Bought a used car from Rob and Mike this past week. No pricing games, excellent service, and just the car I was looking for. We will definitely be back!
Sporty and reliability
by Brandi C from Borger
October 4, 2018
This car has surpassed all of my family's needs. As a single mother, I purchased it so that I can hand it down to my teenage daughter in a few years. It is very comfortable which is what I love, with a great amount of trunk space. My daughter loves it because it is sporty, and nice on the eye. We couldn't have made a better decision.
I would like to thank Brandon Newsom for being patient with me on trying to sell me a truck that I was interested in at cole Chrysler The people there were very friendly very helpful and did everything they possibly could to make you happy and then some I would recommend going there to get a vehicle anytime.
Justin was great to work with. We were coming from a long distance to look at a particular car and he made everything continent as possible . Communication was very fast and professional. Would definitely recommend to a friend.
by Steve & Diane Lieder from Brooklyn, Michigan 49230
April 9, 2018
When Brad took over for Adam as the Lead Honda Service Advisor, we quickly realized that customer service remained the primary priority of the Service Department employees. Brad possesses a very positive and friendly demeanor, going the extra mile to ensure the customer is always satisfied. He treats my 2006 Ridgeline as if it is his own. Paying the bill is never a fun time, but dealing with Brad makes it a little less unpleasant.
Kudos to Brad LaFollette for always going above and beyond!
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