Went to Parks to look at three specific trucks, all Ford???s, and got there right around opening time. Richard saw me and right away checked in to see how he could help. He was courteous, knowledgeable and honestly cared about my experience. The F150 I ended up purchasing was actually not at the dealership because it was taken out to help another customer in VA. Once Richard knew I wanted it he immediately made sure that the truck didn???t have another mile added to it. I was there until 5:30 waiting on the truck and the entire time Richard and the Parks??? team made me feel right at home and comfortable. I would highly recommend Parks not only for new cars but for your used choice as well. And go see Richard! He will take care of you.
My wife and I stopped by to check the new inventory of GMC trucks and saw a 2018 Sierra that was what we were interested in and spoke with David French who showed us the truck. After a test drive we returned with our truck that we were interested in trading in for the 2018 GMC and had ask them to make us an offer. Within minutes we reached a fair and reasonable offer. Our experience with David and the entire Vann York group was fair, fast and professional.
Just purchased a used Chevy Cruze from HomeTown Chevrolet. This is how a dealership should be run. There are no gimics, just honest people trying to earn your business honestly. Thank you, Jeff and your team for taking care of my wife and I. If you are in need of a new or used care go see Hometown Chevrolet and you won't be disappointed¿.
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
I did come in with doubts on not being able to get the car I wanted. One of the sales person Adriana Diaz really helped me out and now i???m a new owner of a 2015 Dodge Charger RT. Do recommend anyone to come and check them out.
If you want to feel good about buying a car and having a pleasant experience while shopping I suggest you see Richard Steagall at Parks Chevrolet. He was very knowledgeable and helpful in showing me to the perfect car. As was the entire staff. I had been to six different dealerships and was about to throw in the towel but Richard insisted that I couldn't possibly be done just yet. He was right. I ended up purchasing the vehicle I really wanted at a great price. Thanks Richard!
When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
This was a great experience. Honesty and integrity. Throw out all the typical car salesman stereotypes, and go have a pleasant buying experience. I appreciated the honesty and the fact they didn’t play games. I shopped multiple dealers and got the best price here. Not to mention the best experience I have ever had buying a vehicle. Browns summit
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