I had I talked to Brandyn sFew days earlier and he emailed me all the vehicles that were in my parameters. When I got there he had one upfront ready to look yet . I took my time looking over all the vehicles which took a while and he was very patient, we picked one out and he got the ball rolling. We made it very smooth and relatively quick to hit the road.
We drove from Eau Claire, Wisconsin to Lakeville, MN to look at a few Durango???s we saw on the internet. Bob was the salesperson we were introduced to, and he was very knowledgeable and helpful. Everyone in the dealership was friendly and Bob even bought us lunch! I really liked how they laid out our options; purchasing vs leasing. It really helped up make a more informed decision. We feel we got a great deal and I love my Durango. The only thing that I would change is that it took about 10 minutes or so before anyone initially greeted us. Besides that, it was a great experience.
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
I have bought several new cars in my life time. Working With John Breitenstein was a pleasure and the best experience I have ever had with any salesman. We just got down and made it happen without the waste of time playing games.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Have been with Lupient when buying my cards for the last 30 years. It has all changed. There is hardly anyone in the service department. The calls don;t come and when you try to call you get connected to three or four different areas/people....and then get voicemail. In the past when I picked up my car, It was washed and brought around for me. The other day when I picked up my car from being serviced I was handed the keys and told roughly where it would be and to go look for it - get it myself. No wash. No customer service!
I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
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