Best customer service we have had when looking at and buying and trading vehicles. Jayne is awesome, friendly and very patient. We are very happy with our purchase.
What a car
by RonRak from Pittsburgh, PA
November 29, 2018
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
I had a great experience purchasing my new truck. Great price and great rebates allowed me to buy the truck I have always wanted! I worked with Jayne, she was awesome, no pressure and a straight shooter. Jayne and Don got me the best price so I could drive away smiling! Thank you for your amazing service, loving that new truck smell!! Craig Benson
Be smarter than me
by Failure from Woodbridge, va
November 8, 2018
Great car for the first three miles. Then it died and I went to the dealer and took my check back.
Did I mention that it was Certified the day before by what they call A Certified Technician! When you can’t trust a national chain you might as well shop at Sals Hoopties!
Have a wonderful day!
We came in for a used Chevy and left with a new Jeep
by Steve from DealerRater.com
November 7, 2018
I admit, we were picky. We came in set on purchasing a used Chevy and test drove several options, but none felt quite right. Jayne was patient, accommodating, and helpful while we remained undecided. Eventually, we decided to give a Jeep a test drive. The moment we sat in the 2019 Cherokee limited edition, we looked at each other and knew: ???This was the one.??? Thank you, Jayne!
by Baseball Dad from Herndon VA
October 31, 2018
Ok, I had a 2004 CTS, my kid outgrew it. Got an SUV, kid outgrew that. Kid is 16 and almost 6?7?. Had to find vehicle that he would fit in to take long baseball trips. Turns out that the Impala has the most legroom of anything except a new CT6.
Had kid get Into it and with seat all the way back he can barely touch wheel well. PERFECT!!
Did I mention that the trunk has more room than the SUV or that it got close to 36mpg on a 300 mile trip?
The only things I have issues with are because of the decision I made on what model level to buy. I miss the dual zone heating/cooling because I am old and get cold and the kid likes the A/C on constantly full blast. And I miss back up sensors even though it comes with rear camera standard.
Overall, this is a fantastic car that I got for an even better price and it suits all of my needs.
No pressure from Joe, and he answers all your questions. Never hurried me and made me feel very comfortable. VERY professional and great personality!! See Joe! You will be happy and pleased.
by JCSac from Sacramento CA
October 9, 2018
Car is very comfortable easy to drive long distances. Well designed interior and very quiet. Handling is better than expected and gas mileage on the freeway is 30mpg and higher. Only drawback is it is front wheel drive, but I knew that when I bought it.
Good. An appointment was made to address a recall repair. We also had the car serviced as it was getting close to time to do a routine service. Everything was done in a timely manner and everybody we were in contact with very professional and courteous.
by jp1 from Orange , NJ
October 13, 2018
This car is roomy, sleek, and powerful.
It is loaded with features. It burns a little more gas but, the power it puts out is well worth it.
They had the right car at the right time; the right salesman, the right price and the right financing. a nice favor from the service department sealed the deal. I would buy a car from Rick again, and, even though they're 20+ miles from my home, I'll probably be back for some service at sometime in the future.
Sporty and reliability
by Brandi C from Borger
October 4, 2018
This car has surpassed all of my family's needs. As a single mother, I purchased it so that I can hand it down to my teenage daughter in a few years. It is very comfortable which is what I love, with a great amount of trunk space. My daughter loves it because it is sporty, and nice on the eye. We couldn't have made a better decision.
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
They listen to the customer. And do what they can to find a vehicle for the customer. They make sure the customer is very satisfied with the vehicle they bought. through out the purchases and after they leave the lot.
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