There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
Best dealer!!! In Chicago, very good customer service . I bought my Cadillac SRX from there and I love it , very clean looks bran new I would recommend anybody looking for a used car should go to Harlem motors. I am a very satisfied customer
Kevin Grossman was my salesman and he did an excellent and honest job guiding me through the process. His communication was extremely thorough and everything he told me was going to happen happened. I would highly recommended Bredemann Chevy!
Overall great experience with DeSimone. The car I was interested in was at their center city location. When I mentioned to Mike Framo that the NE location was more convenient for me he had the car brought up. There were no issues when I got there. Mike was there and expecting me and I got right into the car. We test drove, loved it and quickly went through the buying process, which was much faster than I'm used to. But then we waited for the car to be detailed... for 2+ hours. It's a Mini Cooper. The size of it is in the name so why it took so long is a mystery. And when we finally got it it didn't look any cleaner than when we test drove so I'm not sure if the car sat there while everyone took their lunch break or what. But it worked out and I'm thrilled with my 2015 Mini Cooper Countryman. I would definitely go back and/or recommend them.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
Jim was wonderful I had several options on where to buy a new car. Jim really made me feel comfortable and I was very happy.
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