As an experienced car buyer, I recognized every sales tactic that Daniel employed to get me to the bottom line. He didn't push too hard and figured out quickly how far to push. Making a deal and sticking to it, even though we ultimately went with outside financing, was very important to us.
John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
Maria always helps me out on my Silverado!
Cant thank the team enough for always coming through even during the holiday rush! My truck was washed and serviced in less time than expected!!
Thanks to Lloyd Facen for helping with a smooth transition to make this happen for me. I continue to live my best LIFE!! You guys are the real MVP! go check them out. They are working hard to get you your YES!! I got mind come get yours :-)
My salesperson was Kelly Hutto who was outstanding along with his Sales Manager Mike Purtell who both bent over backwards to make sure we got a great value and had the most pleasurable auto buying experience we have every had. Definitely will be sending friends, coworkers and family to this dealership. Didn't know this level of personal service existed in this industry. High marks in all aspects of our experience.
So the first salesman I delt with was atrocious, betsy. She had an appointment with another family which I understood but just left me and my hectic family sitting and feeling very ignored. Then she sold me a car that isnt even the one I test drove because she wasn't listening to me. She was to busy helping the other family. When the car they pulled up wasnt what I was expecting I just broke down and cried. Dusting the manager called the next morning and made it right. Cameron the salesman I delt with the following night was wonderful. Listened and was helpful. It was a frustrating moment to have them bring the liar back up to try and figure out what happened because I really just wanted her out of my face for all of her lies. Thank you Dustin and Cameron. The only thing that would have made it better the next night is if I wasnt so beat from being at work and I wanted the fight I should have given to Ms. Batzbe. If I could recommend the dealership it would have to be with the explicit instruction to only work with Cameron or Dustin.
I like the truck I bought. Thought it should come with tie downs and a hitch but I guess you have to spend extra for that. I bought the truck on a rainy night so it didn’t get cleaned. Been back a couple times since and I guess they just don’t want to wash it even when it’s written on an order to do so. They did change a cracked tail light that was unnoticed which I appreciate. I paid for some tie downs but they weren’t ordered after I left costing me a wasted trip, but they are making that right now. So overall it’s ok. But the service and parts departments are struggling customer service wise.
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