Bill Grieder worked with me when I purchased a used 2005 Silverado 1500 HD. He explained how the vehicle went through a thorough inspection and reviewed it with me. Answered all my questions and I left with a fully serviced vehicle with the reassurance the truck I bought was in good condition. it was a pleasure doing business there.
We had our 3 year old along with, the gladbrook location was awesome with him being there. The suv we chose needed a few things repaired prior to us picking it up. They got right on it the same day. Definately will be going back when its time to get a new vehicle. 50 years as a business, they are the best place to buy a vehicle.
2 phone calls and 1 meeting...and the vehicle showed up. Exactly what we wanted...but with more options. Spent a great deal of time going over all the "features"... Why go anywhere else?!!! Beyond great service!
This was the most positive car buying experience I've had. Found the vehicle and emailed Don to get some info. Was able to take it home overnight so my husband could see it. Went in and was able to accept their first offer on trade and car price. Straight forward, fair and NO Haggling. Didn't feel any pressure to buy, all my questions were answered and everyone was so nice. Would highly recommend buying here!
I recently bought my suv form Cassill and they made the whole experience great! We had bought a car from a different dealership and it was an awful experience and the car was a piece of work! But Don made the whole experience great! He called us whenever a car came in that we might like, he went on lots of test drive in both awful hot and rainy! And finally he helped us find the suv we wanted! And we love our Ford Edge! I will add that we were in a minor car accident shortly after buying the car and we received a couple different phone calls from cassill members making sure we were okay! Such a great place!
We have purchased 5 vehicles from Cassill Motors, and have NEVER had a problem with the vehicles OR the service.
All the repair work has been excellent.
Cassill really does back their work.
They DO what they SAY they will do, and if the repair isn't right, they MAKE IT right.......
The whole operation is outstanding, and I wouldn't hesitate to recommend them to anybody......
Great bunch of people....
We have bought several vehicles from Cassill Motors over the years. Each and every time they listened to what we wanted. If they didn't have what we were looking for at the time, they kept in touch like they said they would for when what we were looking for was coming in.
There's no gimmicks or "sign here if this deal will work for you" like some other dealers do. We've always been treated with respect with no run around. The sales experience is AWESOME! We've never felt like a number or just a sale to sell a car. They are there to take care of you for as long as you want.
The service experience is just as good as the sales experience. They keep you informed along the way and make sure you're apart of the process. I've never thought twice about taking our vehicles there because they've always taken care of us and everyone else I know that goes there.
My family and I have purchased 9 cars from Four Guys Auto. They have always sold us good quality cars. But, above that they have always been honest and trustworthy. They have gone above and beyond the listed warranty. When purchasing a vehicle, they have always been straight forward about the pros and cons of the vehicle. If they vehicle was expensive to work on, they would tell us. If the vehicle got bad gas mileage, they would tell us. If there was anything wrong the vehicle, they would tell us. Over the years, they have become family. I think that's because they never once tried to "sell" us a car. They are simply good at what they do, and have a passion for what they do. Places like Four Guys Auto are hard to find. Support a local, family owned business.
Wouldn't come down on price even after they found out it needed more work than anticipated initially. When I asked if they could do any better on price, they told me they could maybe do $100 off, even though it needed an extra $400 worth of work, along with the massive amount of work it needed outside of that. Didn't really try to work with me, and put me off a bit from wanting to go back there.
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