Found the 2012 Toyota Highlander on a Cars.com search. Contacted the dealer and was responded to immediately. Arrived at the dealership and was met immediately and shown the car which was as described. It was immaculate and dealer had mounted new tires and new brakes. Jesse completed the sales process in an efficient and thorough manner, making sure our questions were addressed. The finance dept. arranged the financing rapidly through our credit union online. The whole process took about 3 hours including test drive. So far I am very pleased with the vehicle and very pleased with the treatment we received at Scanlon Acura.
Pleasant young man. When I go shopping for cars I hate high pressure sales pitch people. I was pleasantly surprised that there was no pressure but lots of helpful information. He has called to follow up and still no pressure, but wanted me to remember his name so I wrote it down. I'm not ready to buy now however I'm impressed by his courteous demeanor. I will definitely be back when I'm 100% ready to buy a car. In a way I feel bad I'm not ready to buy the car so I wanted to at least leave a good review, I know most of the time the only reviews are the negative ones and I try to make it a point when I receive good service to point it out and let management know a good impression was made. Thank you
William Karrels was the best salesman I have ever dealt with..He was amazing and I will return for any future purchases I have..I highly recommend Grant motors and William Karrels for your auto buying needs..Thanks William...
Hertz was my first stop of the day for car shopping. I had checked their website and saw a great selection of cars. My salesman was Chuck, who did an outstanding job as we test drove multiple vehicles before I found the one. From there it was easy, chuck kept me informed throughout the day on the status of the vehicle and when it would be ready to be picked up. I would recommend buying your car from chuck at hertz.
From start to finish, Jeanine was professional, attentive and the definition of PERFECT customer service. She is a star! Ed, the finance manager was patient in answering any of my questions and very informative. I've purchased a number of cars in my lifetime and this, by far, was the best car-buying experience I have ever had.
Jeanine Diehl is wonderful! She made our first car buying experience so seamless that we went back to her for our second. She is extremely knowledgeable and only wants what is best for the customer. We would go to her again!
Jeanine Diehl was my sales rep. It was nice not to be pressured into a higher priced vehicle . She was attentive, polite and helpful. The entire process still takes too long ie: credit report, trade value, etc. Happy with my choice and would highly recommend this dealership to others.
I am very satisfied with my experience! The staff was very kind and attentive. Jesus "Chuck" answered my ridiculous amount of questions and was very patient. This was the first time I had purchased a car on my own and I was not entirely sure of what I was doing, but Chuck made everything go very smoothly. Thanks!
I had jesus "chuck " very nice and honest person. Clean place and everybody smiles they are very attent to what people need. They have waters coffee, no hurrying people on making a decision they are not ready to take, they give space and time, thank you
What a wonderful experience! We were very pleased with the staff and the knowledge for the vehicle we purchased. Our salesman Chuck, was very helpful and understanding.
I love the "No Haggle" Pricing, we looked around the area and NO ONE could come close to price they had listed on the window :)
Amazing customer service all very polite and helpful on trying to make sure your happiness is achieved. When I was not sure about the vehicle I was originally mistreated in they helped me find a car around the price and model I wanted.
Took care of my warranty repairs. Washed car and answered all my questions. Very friendly
Staff. Just needs a new building. That I was told was in the works. I was told that 3 years ago !
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