We went in for service to one vehicle, an the Service Advisor Jeremy mentions about buying the Silverado, which the Courtesy Vehicle was a Silverado. This Dealership is one of the Best that We have been. You can see the Teamwork, from the Service Advisor suggests, then he calls the Salesman. The process was simple, no pushing.
I've been doing business with the good folks at Mike's for the past 14 years. My first purchase was shortly after I moved to VA, all the way from CA. I didn't know much about car sales, and since I didn't have my dad or brothers to shop with me, I was a bit nervous. I visited (and left) a number of lots, who I'm sure could tell - or thought they could take advantage of that nervousness. Then I went to Mike's. They were patient as I looked at several cars and asked a million questions (sorry guys), and were also extremely helpful. I drove off the lot, hassle free, with a car I loved and drove for years. I've bought several others from there as well and have recommended this business to my friends. Aside from purchasing, I get all of my vehicles serviced here by their wonderful mechanic. If honesty, quality workmanship, & hassle free transactions are what you look for in a car dealer/shop, Mike's is where you should be. Thanks for the excellent service throughout the years guys!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Easy process; plenty of clean late model vehicles to choose from. The no haggle price is spot on, better deal than possible at carmax. Highly recommend if in the market for a good modern car at a very decent price.
My twin and I bought our very first car on our own
by B&G from Midlothian, VA.
July 2, 2018
Mr. Donell Scott Jr. was the certified sales consultant that my twin and I worked with during our process of purchasing our vehicle. The overall service he gave and experience throughout was 10/10 and would recommend him to any of my friends/family. Thank you Mr. Donell Scott Jr.! This will be a day we will never forget!
I have bought 2 automobiles here. The first time they were very helpful and got me into a nice Jeep at a good deal. The 2nd time the place was under new management and it was as though nothing just change.The new manager was super helpful. The salesman was a very nice guy. And the Steve the finance manager is always on top of his job. I feel they gave me an even better deal than I got the first time. I would recommend this place 100%.
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
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