The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
I had been shopping for a new car for months. Figured out I wanted a Kia Soul. Tried to negotiate a deal closer to home with no luck. I was able to find my car on line and made the deal by phone. Cody was very easy to work with and was able to deliver my car to me. I was very impressed with Serra of Jackson!
Fantastic performance and value for the money
by Corey from St. Louis Mo.
November 11, 2018
So I was looking for a comfortable mid sized sedan with good power. My 2012 Impala checked all the boxes. This car has some serious go. I am a big guy so I needed some room and I got that too. I think I got an absolute bargain with this car. It does everything I ask of it and can hang with some of the best out on the highway. The only complaint I have with this car is the brakes. They should be better considering the power this car can put down. My wifes 2011 Lacrosse is a 4cylr and it has bigger rotors and brakes then my 2012 LTZ 6cylr Impala does.
Wasn't looking to buy, but the deal was just to good to pass up. The staff never pressured for the sale, they just gave me the facts and worked with me diligently to work out the deal I needed. Our daughter and several friends have bought from Serra Jackson, and if the need arises, I will return. They were nice, friendly, and very helpful. AND BTW - I love the new ride.
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
I was very happy with the service at Serra Chevrolet in Jackson. I didn’t feel like they pushed me into buying anything. They worked with us and got us what we wanted. I would definitely buy from them again.
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
Best car for the people who like to buy sedan cars
by Aman from Fort st john , British columbia
January 7, 2019
This car have all the features for whose people are looking for. This car is so comfortable no matter hows the weather. we can start our car from One cornor to another cornor of the world.
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
Victory Honda made the process of getting a car very easy. We worked with Jeff Wardlow and purchased a Honda HR-V. Everyone at the dealership was very helpful and nice. Would recommend this dealership!
What a car
by RonRak from Pittsburgh, PA
November 29, 2018
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
Dealership has a friendly, hometown atmosphere, clean, well stocked, with many options.
We love our CRV-EX! Thanks to Aaron (ACE) Lacefield and his knowledge of the features and options available, and his ability to explain them, we found the perfect fit. No high-pressure sales pitch, just friendly, down-home service. Ask for ‘Ace’. He earned our business and our appreciation.
General Sales Manager Gianni Ladaga was great as well and worked with us to complete our purchase at a fair price. We enjoyed talking with him and left with a great deal on our new Honda, and a new friend.
Finance Manager Chase Edwards completed the paperwork quickly and efficiently to get us on the road in our new Honda.
Beginning to end, this was our best car-buying experience ever!
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
Can not say I was thrilled. They really did not have what I was looking for.
Great comfortable highway car.
by Impala man from Knoxville Tn
October 31, 2018
I put 1000 miles a week on my car.I'm 6'3" and this is a great fitting car. Plenty of legroom and the steering wheel controls give easy access to cruise control and radio functions. I just changed the air filter and oil and am getting 30 plus mpg. This is the 3rd Impala I have owned. That a testimony on how good these cars are.
We drove over 2 hours to buy a Jeep from American Motors and it was the best car buying experience ever! Everyone is really nice and don't play the crazy games like the big "new car" stores. Ask for Mark or Ben and they will hook you up!
Be smarter than me
by Failure from Woodbridge, va
November 8, 2018
Great car for the first three miles. Then it died and I went to the dealer and took my check back.
Did I mention that it was Certified the day before by what they call A Certified Technician! When you can’t trust a national chain you might as well shop at Sals Hoopties!
Have a wonderful day!
My wife just bought her new SUV from there. Great group of people that helped her get a great deal! The gave as an excellent price and a fair trade in value. They also found a bank that gave us a 2 percent interest rate on a used car! That was less than my credit union had quoted me!
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
I wont purchase this car or make ever again. My friend who previously owned one warned me. I have had stability track issues from day one. The first month I had it the engine shut off on the free way. Ever since they fixed it Ive had nothing but problems. Transmission’engine sensor has never went off. Huge blind spot on right front side and the head rest on the drivers side is sooo uncomfortable it is not for someone 5'1 . Very disappointed it was like once I purchased it Chevy didnt care.
Great job on everything, dealership n car service. Everyone is very ki d m heplful n every wsy posible will definitely recommend to family n friends.
My first car that actually was reliable
by Anthonyljs from Flint, Michigan
December 14, 2018
This was a very nice car. Has one of the best engines in it and is very reliable. I actually gave it to my little brother, he just turned 16 and there’s only 125,XXX miles on it. It will last a long time for him!
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