Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!
What a car
by RonRak from Pittsburgh, PA
November 29, 2018
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
Keep going back!
by Pete from Indianapolis
December 18, 2018
Love them! On my second one. Son still driving my first on with over 231,000 miles! Take care of them, and they take care of you.
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
by El Conguero from Piscataway, NJ
December 11, 2018
Car is a dream on long trips. Quiet ride but yet not mushy like most big cars. You have full command of the big machine. GM did their homework on this vehicle.
We had a preset appt date and time and they were ready for us! The sales personal on the phone and in person were helpful, cordial and we felt like they sincerely wanted to help. Thank You!
by Disappointed from Dearborn MI
October 12, 2018
I wont purchase this car or make ever again. My friend who previously owned one warned me. I have had stability track issues from day one. The first month I had it the engine shut off on the free way. Ever since they fixed it Ive had nothing but problems. Transmission’engine sensor has never went off. Huge blind spot on right front side and the head rest on the drivers side is sooo uncomfortable it is not for someone 5'1 . Very disappointed it was like once I purchased it Chevy didnt care.
Rapid,timely service,clean environ,pleasant people
by Xyz2018 from DealerRater.com
December 5, 2018
I will be back. Love the hours Love making appt They honor the appt Pleasant waiiting room Great experience with service people on line and in person
by Badcar from Morganton NC
July 26, 2018
I thought I got a good car but boy was I wrong. Hadn’t had it a year and a valve blow in it .oil shot out all over the top of motor and the oil was blowing out the back of car no light or nothing until after it happen. Then they tell me it was the o2 sensor and that they didn’t know why it did that what a joke . chevrolet doesn’t stand good for their cars anymore . they didn’t charge me for the Valve but they did for the sensor. I don’t think they should of charge me anything because of what happen. Chevrolet need to stand good for their car instead of stabbing their customers in the back
I went to dealership to explore Pilots. Austin scheduled a test drive and was very knowledgable. I enjoyed working with him. He was patient and friendly. I highly reccommend Austin.
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
by Chevy crap from Ontario canada
December 14, 2018
Got new 09 impala . Now 168 ,000 kms and tranny is gone . $3000.00 to fix . xxx. NOT HAPPY WITH GM CRAP .
They were not the closest Chevrolet dealer to us. We went there because of a great advertised price and a 5 star rating for the dealer. We bought a car then changed our mind because we found a better deal elsewhere. Lenzen located the same vehicle a considerable distance away, matched the price, accommodated a few other wrinkles we presented and couldn't have been nicer through the process. We're driving the exact vehicle we wanted and extremely happy with the price. Mike did a great job explaining the features of the Equinox and making the whole experience stress free. Mike Hellendrug and Jeff Lenzen took care of us extremely well.
Fantastic performance and value for the money
by Corey from St. Louis Mo.
November 11, 2018
So I was looking for a comfortable mid sized sedan with good power. My 2012 Impala checked all the boxes. This car has some serious go. I am a big guy so I needed some room and I got that too. I think I got an absolute bargain with this car. It does everything I ask of it and can hang with some of the best out on the highway. The only complaint I have with this car is the brakes. They should be better considering the power this car can put down. My wifes 2011 Lacrosse is a 4cylr and it has bigger rotors and brakes then my 2012 LTZ 6cylr Impala does.
WOW. I shopped around for probably 8 hours this past weekend and Mazda was my last stop (wish it was my first). I am thoroughly impressed with the overall service and help that Cody L. provided me. I had lots of questions, and he had lots of answers. I walked in tired, annoyed, and honestly just over car shopping (remember, out 8 hours already) and he was just so positive and up beat that it made it such a great experience from the moment I stepped foot in the door, to the moment I left with new car keys in hand. EVERYTHING felt easy. Thank you Morries Mazda for doing a wonderful job overall! I am extremely pleased and will absolutely be returning for my next one.
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
Went over and above expectations and thankful it was such a pleasant experience leaving us overjoyed with our decision. Thank You!
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
Quick easy process to buying a new vehicle with Harry Brown's. I will be returning for my next vehicle. Great prices and honest sales personal that will go the extra mile!
Great comfortable highway car.
by Impala man from Knoxville Tn
October 31, 2018
I put 1000 miles a week on my car.I'm 6'3" and this is a great fitting car. Plenty of legroom and the steering wheel controls give easy access to cruise control and radio functions. I just changed the air filter and oil and am getting 30 plus mpg. This is the 3rd Impala I have owned. That a testimony on how good these cars are.
This is the 2nd new vehicle I've purchased from Harry Browns in the last 3 years. They went 2 states away to pick this one up as it had exactly what I wanted. (dealer trade). Kevin and Sean at the Dodge area were great (as usual). Thanks again!
Most reliable car I’ve owned
by Scrowley from Columbus Ohio
January 12, 2019
I drive the car to work and home only. It has never given me any trouble. All mechanical records were kept by Jeff Wyler of Columbus in Canal Winchester Ohio.
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
fast and friendly, great service and they go out of there way to make you feel relaxed and comfy. they have snacks for you too
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
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