I recently went in to get my vehicle repaired after the service light came on in my car. They diagnosed the problem and assured me that the was the cause of the problems I was having with the vehicle. The cost came out to about $850 dollars and they assured me that this broken part was what was causing the issues. I had it replaced and a week later I’m having the same problems. I will be going in again to have it looked at but I feel that this is the responsibility of the repairmen as they assured me that the problem would be fixed. $800 dollars is a lot to pay for no improvement in my vehicle.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
This was a nice, clean facility. I was there for my first service and everyone I encountered was very nice. The waiting room was comfortable with fresh baked cookies. The service writer came and checked me out at the cashier. My car was cleaned and parked inside when it was time for me to leave. It was a perfect, qui
CC experience.chevy fan
by Chevy crap from Ontario canada
December 14, 2018
Got new 09 impala . Now 168 ,000 kms and tranny is gone . $3000.00 to fix . xxx. NOT HAPPY WITH GM CRAP .
Our dealer was excellent. He took the time to explained the difference between leasing and buying. He took us outside to show us how different colors looked on the cars and to let us compare the different body styles. He was patient and not pushy with us while we decided what extras we really wanted. He searched many dealers around the area to find the exact car that we wanted even though we weren't for sure about buying yet. When we did decide to buy, he did everything he could to get us any discounts. He even convinced them to pay for our car to be trucked in from a different dealership. He then came in on his day off when our car came in. He took four hours out of his own time to make sure that the purchase went smooth. He also made sure that we knew everything about the car before we drove away and that we were completey satisfied with our new purchase. Even the owner of Ericksens came out to shake our hands and congratulate us on our new car. We will return and recommend this dealership to all of our acquaintances.
Most reliable car I’ve owned
by Scrowley from Columbus Ohio
January 12, 2019
I drive the car to work and home only. It has never given me any trouble. All mechanical records were kept by Jeff Wyler of Columbus in Canal Winchester Ohio.
Great people to do business with! I shopped all over and they had the best deal.
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
Most important thing to me is they listened to me- to make sure I got exactly what I wanted, not just what they wanted to sell me. From the salesman, to finance to delivery, everything was great - I was treated exactly like I wanted to be treated in every respect.
No complaints yet. only had it for two weeks
by blonndee from erie, pa
January 2, 2019
Definitely a compact car. My husband is 6 foot tall but says he has a lot of leg room. Love the look of the car, love the usb ports. Huge trunk for groceries
I had the best car buying experience. They made the whole car buying experience easy and professional. I would definitely recommend buying a car from these guys. I'm in love with my new car, which I bought a 2018 Mitsubishi Mirage.
Just bought the car, appears to be great.
by Professor Jim. from Loma Linda, Ca.
December 14, 2018
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
Experienced and friendly staff. Large dealership, but very customer oriented. Provided transportation home while car was being worked on. Coffee and donuts were an early morning treat.
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
After a long, grueling process of shopping for a car at Billion Honda in Iowa City, my father and I decided to leave their store to look at a car at Zimmerman we had been eyeing to check out. My father used to work with Marty, so that made me feel a lot more comfortable going through him. The process with Marty was so much smoother and up front. We had an excellent experience and got a solid quote of exactly what I was aiming for. This was my first big car purchase and bought a 2015 Honda Civic lx, and I couldn???t be happier with the decision. Thank you so much!
Best money ever spent on a new car!
by TexOkie from Wilson, OK
November 2, 2018
The impala is not only roomy with a huge trunk, but its fast and comfortable! To top it off, it gets great gas mileage!! It's the best car I ever bought, and the price was incredible!
I can't say enough good things about the 4th Ave team!
I saw the car online. They went through every detail of it through phones calls and FaceTime before I even left my house.
I flew in South Carolina, and Isaac picked me up from the airport, drove me to the dealership, and then walked me through every thing on the car in person.
The paperwork was streamlined, and I was in my way in less than an hour.
I would definitely buy from them again!
Isaac picked me up from the airport,
Good condition and perform.ance
by Bloodline from Manor Tx
November 26, 2018
Good customer service and satisfaction would recommend other people to this dealership nice cars very helpful people and nice made it real easy for me
Ivan Dull was our salesperson. He took the time to get to know us and answer all questions that we had. We felt valued and that our opinions mattered.
What a car
by RonRak from Pittsburgh, PA
November 29, 2018
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
Jordan Thoms was great. Very informative. Made the process very easy. I’d recommend Jordan to other new Auto buyers. The price was very fair for a 2018.
Be smarter than me
by Failure from Woodbridge, va
November 8, 2018
Great car for the first three miles. Then it died and I went to the dealer and took my check back.
Did I mention that it was Certified the day before by what they call A Certified Technician! When you can’t trust a national chain you might as well shop at Sals Hoopties!
Have a wonderful day!
In and out in about 1 hour, amazing for buying a new car. Tony was great, he knew when I was coming in and had paper work ready to go. He has a lot of knowledge regarding cars. Thanks Tony
by Baseball Dad from Herndon VA
October 31, 2018
Ok, I had a 2004 CTS, my kid outgrew it. Got an SUV, kid outgrew that. Kid is 16 and almost 6?7?. Had to find vehicle that he would fit in to take long baseball trips. Turns out that the Impala has the most legroom of anything except a new CT6.
Had kid get Into it and with seat all the way back he can barely touch wheel well. PERFECT!!
Did I mention that the trunk has more room than the SUV or that it got close to 36mpg on a 300 mile trip?
The only things I have issues with are because of the decision I made on what model level to buy. I miss the dual zone heating/cooling because I am old and get cold and the kid likes the A/C on constantly full blast. And I miss back up sensors even though it comes with rear camera standard.
Overall, this is a fantastic car that I got for an even better price and it suits all of my needs.
Russ Bishop is a fantastic salesman. Always making sure I get what I want, not pushing me into something I don’t want. Always easy.
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
While I did not buy a vehicle, service was outstanding on the response and truthfulness of the conversation. After the lady described the vehicle in response to my inquiry and questioning, I decided not to move forward in this transaction. However, I will give extra special attention to a vehicle from Mills because of the treatment. There was absolutely no pressure at anytime in the conversation.
Keep going back!
by Pete from Indianapolis
December 18, 2018
Love them! On my second one. Son still driving my first on with over 231,000 miles! Take care of them, and they take care of you.
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