I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
Great experience. Have bought multiple vehicles from this group. Geoff Cook has helped me with every purchase every step of the way. I won't go anywhere else. I feel like Geoff has my best interest in mind and I can trust him to give us the best possible deal he can. I have never felt pressured to buy anything.
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
David Rhum we would like to thank-you very much for your service in buying our new Highland. There were no pressure tactics, just a willingness to find out what we were looking for & our expectations. You then set out to make that happen. You helped make a usually painful process painless & easy. Your knowlege, attention to detail, & willingness to help make the process possible was greatly appreciated. As you know, for us, the sales department and service department were a very important factor in traveling from Fort Wayne to Muncie. After working with you, we feel we definitely made the right choice. Thank-you again! We absolutely love the car!
Rob worked hard to get my payments where i wanted them to be. All the staff was very friendly. The facility is very clean and they always have the best baked fresh cookies out for their customers while they are waiting .
We went in to trade wife???s car in for something different. She found a very nice used explorer and also decided to trade my lease in for an 18 Silverado. Our salesman Alex Witham has been so great to work with this is our 2nd time leaving there with 2 vehicles. Gotta be salesman of the year. We love doing business with Alex and Ed Martin
We were not from this area and called Alex and he got us better price and Alex filled out paper work before we got there and we just came and picked up new car within less than a few hours we were on the road. Thanks Alex
About 9 years ago we were looking for a Toyota Highlander. We called and stopped in at Ed Martin Toyota in Anderson. Scott Grigoletti was assigned to us, and the rest is history. Yesterday' we leased out 4th car from him. He's been reliable, friendly and conscientious. We've been able to get what we want, and he's helped us to get the price we needed. If you want to deal with a friendly person who is not selling to you, but rather assisting you to make decisions in a way that overcomes the fine print, Scott is your guy, and Ed Martin is the place.
We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
I have done business at Mike Anderson Chevrolet for over thirty years. Rob and the team have been professional, cordial and great to deal with. I have always enjoyed my car buying experience. Mark has always went out of his way to help.
It is nice to deal with people you trust and respect.
The dealership, especially Sherrie Martin went above and beyond the norm for my long distance sale! Special things like my request for undercarriage pictures, a video showing cranking, starting and running and many texts to answer questions before my trip from Rochester, NY to Gas City, IN. Very pleasant to work with. I've told many friends my story. I can only hope for referals for this dealership. They deserve it!
I worked with Logan on finding me a truck and he was amazing to work with. I ended up not buying from them only because they didn't have the truck I wanted. I would strongly recommend this dealership to anyone. They are honest, caring, easy to work with, and really seek the interest of the customer rather than the commission they will get from the vehicle. GREAT DEALERSHIP!
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