This dealership offered the best price than any other dealer we checked with. The process of buying the car was the best I ever had. I would 100% buy my next car from Matt at New Smyrna Beach Chevrolet.
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
My issue was resolved by service manager Dawn.
I had asked for a written estimate. I did not get one; instead Service proceeded to do the repair without my authorization which totaled approx $339. I told them I wanted to go elsewhere for a Freon recharge while they did it anyway for a charge of $280. They adjusted my invoice and refunded $207.
Most reliable car I’ve owned
by Scrowley from Columbus Ohio
January 12, 2019
I drive the car to work and home only. It has never given me any trouble. All mechanical records were kept by Jeff Wyler of Columbus in Canal Winchester Ohio.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best money ever spent on a new car!
by TexOkie from Wilson, OK
November 2, 2018
The impala is not only roomy with a huge trunk, but its fast and comfortable! To top it off, it gets great gas mileage!! It's the best car I ever bought, and the price was incredible!
Went to see a used Honda civic, and Jimmy " Superman" Hanlan was the salesperson. Took the test drive, and all good..No pressure at all, which made it a pleasant test drive..We didn't buy the car, but the the salesman was very professional, and followed up with e mails. I liked this dealership
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
This dealership went above and beyond to ensure i was able to purchase a vehicle. In addition, any questions or concerns I had was handled directly and efficiently by the Sales Manager.
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
Had a great experience at New Smyrna Chevrolet with Matt Schaeffer he's awesome customer services a plus plus took care of everything everything went down like it was supposed to I will be coming back
Charger to Chevy owner
by BornClassy2 from Grayson Ga
December 17, 2018
I purchased my Chevy Impala LT used but still under manufacters warranty. I like the interior and exterior. The leg room in the back seat and trunk size is impressive. The cars sleek body is not to big and not small. Chevy did a great job with this new body size.
You fixed the problem that another dealership had looked at 2 times. Your Tec. knew what the problem was right away. I still have reservations over my buying experience though.
Just bought the car, appears to be great.
by Professor Jim. from Loma Linda, Ca.
December 14, 2018
Just bought the car last night. The car is loaded with many
electronic items. Very fancy. A great smooth riding car. As a great
beautiful family sedan should be.
The reviews from experts say that this is a classic born again.
Too bad in 2019 that G.M. will stop making this car. Such a shame.
Greed on the part of the Auto. maker.
So far the car exceeds all of my expectations. large interior for a modern 2 up front, 3 in the rear.
I need to read the owner's manual to be able to set the stations on the radio.
I had to look on line to learn how to open the gas cap door.
No lever on the floor. What? I believe that the exterior mirrors are too bulky and placed too high. They create a blind spot on the left side.
It is scary to look to the right over my shoulder when moving into the right lane, Too much mass on the right rear pillar. The right mirror is barely adequate to see to the right - rear.
All in all I really like this car. It is beautiful and will last me for the rest of my life. I see real quality in this car. Impala LE edition. Gorgeous stitched leather upholstery going up over the dash.
Spacious back seat area.
A VERY QUITE RIDE, MINIMAL ROAD NOISE.
Just like the big cars of a bygone era.
Respectfully, Jim Cook
Purchased auto butler on GMC Terrain have tried several times to schedule this we feel like we are getting the run around it is lease we did pay for this service why is it so difficult to schedule
Worst GM model I have ever ftivin.
by Ranting Citizen from Olympia, Washington
December 1, 2018
We rented one for a month while our car was in a body shop. It was nearly impossible to assess position on the road or in a parking lot out the rear window or using the side mirrors. Entering or exiting the drivers seat without banging the head is nearly impossible. I've owned three chevys, two Buicks and one Oldsmobiles. This model isn't worth owning.
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