Had an appt for an oil change at 8am today but had a drs appt at 910am. I went at 730 when they opened, explained my Drs appt, and Mike the service advisor said no problem and I was out faster. This is not something that prolly could be done all the time, but I appreciated his effort. Payment process went quickly too.
I bought a Nissan Altima and it is a great car. The sales process was relaxed and they are totally honest with you all the way. It was a totally awesome experience. Thoroughly recommend this dealership.
This is the best place that I have been to to buy a car or truck from. The salesmen are friendly and up front they will work with u and no hidden fee???s or extra pay on your end.they have really good vehicles to choose from and I???ve been there twice and bought a car now a truck visit them and check them out u won???t b sorry.
My wife and I just stopped by Last Monday to investigate a lease price on a new Rogue. Had no real intentions of purchasing then due to the fact that we still had 3 lease payments to make on our Altima. We were greeted By Sales Associate Tim Kaplan, He asked what our intentions were & explained our options in depth. He was very patient & very knowledgeable in regard to the Rogue models as well as the amenities & trim levels that were available. We spent a good 45 minutes to an hour looking for a vehicle and then test driving one. We did not expect to take a Rogue home that night, however after negotiating with Tim and then with the store manager Tyler Forzani getting involved, we decided to lease our vehicle that night. A very nice experience and both Tim & Tyler were wonderful to deal with. I did not get involved in the financing portion of the transaction as my wife handled that part. However, she said that the finance manager Pete S. was very friendly and helpful while explaining all of the transaction details also. While I waited for the vehicle to be readied for delivery I spent time chatting with another very friendly sales associate Charlie Gheya. All were concerned with our needs and very professional ; all around nice guys. Would purchase here again. Thanks Guys !!! Al T.
I recently bought my 2013 Hyundai Sonata here and had excellent service from start to finish. Sales staff was very friendly and explained everything and very helpful with financing. I would highly recommend this dealership.
I bought my 2010 BMW from Exclusive Auto Group Inc. In early September. I had An incredible experience from the door in and from the door out. Working in the sales/customer service industry for over 15 years i have high expectations when I walk into establishments, especially where I'm being sold to (dealerships, furniture stores, galleries,banks, etc.) The thing that made me stop at exclusive on my commute home from Newark Penn was their line of attractive vehicles. I wasn't exactly looking to buy just yet, but I knew I wanted to purchase a new car in the coming months. I walked the lot briefly and was greeted by one of the sales reps who was extremely friendly and helpful. Of course she asked all the normal sales questions what i was looking for, how much i wanted to spend, etc.... I had answers for none of the questions. I just told her a specific payment amt i was looking for and i was browsing the lot and looking for something that might catch my eye at that . She wasn't to aggressive she told me to check out that lot and when i needed help just let her know. Shortly After I placed my eye on the 550GT and fell in love. She gave me the pricing details and i knew that it was definitely going to be above my budget and what i would probably even consider not to mention my credit was not good at all at that time. I then met with Carlos the Manager. Told him my situation and how much i could afford to pay monthly he looked at me with a straight face and said do you work? lol the rest was history he got me a lower payment then what i asked. FANTASTIC CAR!!!! drives great no issues after buying it ( I waited 2.5 months to write my review). I was able to get my plates before the dealer plates expired. Carlos was very great to work with. He made sure the process went flawlessly and no pressure on they buyer at all. He gave wonderful advice he was transparent and honest. I've bought a number of cars used/new and i would say this was my best experience. O by the way I purchased the car within 2 weeks after seeing the vehicle but of course that was after i left my small deposit to hold the vehicle. Lol as carlos says "business doesn't run off hopes and dreams". after leaving my deposit i visited about 6 other dealerships in the newark/irvington area as well as somerset county and i will say they all wasted my time telling me about my credit and offering me payments $150 more then what i told them i could afford when i first walk through the door. They were pushy. they did not actively listen, and didn't offer me the payment i was looking for until i left there lot. Carlos will tell you yes or no. no time for games. I'm a satisfied customer and will recommend anyone to this dealership. Carlos if you read this keep up the great work, keep the integrity and remain transparent.
Very comfortable environment , friendly and awesome from the showroom to the lot , All the vehicals are in mint condition , it's my family's third experience with David B and it's not gonna be the last . 10/10 experience,😊
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Got a 2018 Audi A4 Premium Plus a week ago. Best experience I've had with a dealership! My sales person was Vlad Fetisov, extremely helpful and he was able to secure me an amazing deal with the best features upgrades while keeping the final cost within my budget. I highly recommend Audi Brooklyn! Thank you Vlad for making me feel like a long time customer! I will definitely come back when its time for a new Audi!
The service at Bay Ridge Chevrolet was great. They opened early and had no wait. Burt was great because he explained everything wrong w my car in detail and proposed solutions. And when I went to pick up my car, I felt like it was brand new. A plus.
Got a great deal on my Mazda CX-5. Service was fast. Couldn't have asked for a better experience when purchasing my first car! Highly recommend Alex!
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