From the start with Paula this was the best dealership experience ever. Steven Ward was our sales person and would recommend. Also talked directly to Tony Toomey. Both were very open with information and invoices and very focused on maximum customer satisfaction. Finance Manager Mickey Hammers who finalized the sale was also focused on our needs and open with the financial side of the sale. Personal best and would strongly recommend anyone looking to purchase a vehicle to start with DPatrick Boonville. It will save you the time and effort it takes to shop around for the best deals. No need to go anywhere else. OUTSTANDING start to finish.
Keep going back!
by Pete from Indianapolis
December 18, 2018
Love them! On my second one. Son still driving my first on with over 231,000 miles! Take care of them, and they take care of you.
Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 15, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
New car shopping at Romain was a positive experience for us. They were friendly & informative. Our salesman was Tyler Emmett. He was great from beginning to end-polite and honest. He found us the perfect car & we love it!
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
D PATRICK MERCEDES, Excellent Dealership!
Tony Ricketts, Solomon Moscovith & Jacob Wade & Kasey are “GREAT KNOWLEDGEABLE PROFESSIONALS! SO VERY HELPFUL!
MERCEDES BENZ “CONCIIERGE Service” (Which I have had with each New Mercedes) NEEDS COMMUNICATION & TRAINING SKILLS DESPERATELY “!!!
( Many representatives there I found to be “ RUDE IDIOTS”)!
I was so fortunate to have bought from a great
knowledgeable, caring dealership!!
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
My buying experience was both fast, pleasant and efficient. Everyone was very friendly and the facility was excellent. I received an excellent deal on my purchase and I would not hesitate to deal with D-Patrick Ford in the future. I traveled 200 miles in a one way rental to the facility. My D-Patrick sales rep even called the rental agency for its pickup at the dealership.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
Nobody else could get us financed to where we were comfortable with the cost/payment. Tim did. Made the whole process easy unlike our previous attempts at other dealerships!!
Very reliable - maintenance free transportation.
by Greaseman from Bowie, MD
December 23, 2018
Very reliable. Almost 300,000 miles of trouble free driving.
Only maintenance needed: Routine oil and filter changes. Sorry Chevy is no longer producing the Impala. Great car and very roomy. Can store more things in the back and in the trunk than most SUV's.
Service was great , except when I got to GreenRiver Rd and Spring Valley my low tire light went off and Lucus Oil was close, so they aired my tires up as my back two tires were low after having my tires rotated and told the air in my tires had been checked.
Best car for the people who like to buy sedan cars
by Aman from Fort st john , British columbia
January 7, 2019
This car have all the features for whose people are looking for. This car is so comfortable no matter hows the weather. we can start our car from One cornor to another cornor of the world.
Our salesman, Jack Vieira was AWESOME...as well as Justin Robinson, the Finance Mgr. That was THE BEST experience EVER for either one of us buying a vehicle. We were just going to check out the beautiful Honda CR-V yesterday that we saw on DPatrick website and ended up driving it home the same day. YAY! The process was extremely fast and Jack went over every feature of the SUV with us. He even synced my phone to the bluetooth before we left. They "all" were great guys to work with. Would definitely recommend DPatrick Honda! Thank you for great customer service and our CR-V!
Best Car I have Owned
by Evie from Walkerton, Ontario
October 17, 2018
This has been a good car for me. Bought it with 135000 KM on it over 6 years ago, and now has about 177000 KM. Car gives great ride, large trunk, and reasonable on fuel with the 3.4 engine. Only complaint is that it has needed about 5 brake jobs in that time. Brakes don't seem to be strong enough for size of car. Other than that, it has been a great car and I really like it. It is getting older now but can't find another vehicle with the same rating, newer vehicles seem to have a lot of problems. The Chevy Impala is a great vehicle.
The Chevy mpala is a great car and pricing is great for the car you get.
Do you need to put a house in the trunk’ Well this this is the car for you with humongous trunk space. You can’t beat the Chevy Impala. The car runs special! I had a 2007 for 10 years and now a 2018.
We recently bought a jeep from Steve jones The salesman was very helpful and treated us great (no pressure). He went above and beyond he even stayed late after I got off work He even was shining it up when we got there
Very Reliable and stylish
by Blackpearl from Carbondale, IL
December 20, 2018
I love my new car! Georgia from Auffenberg Carbondale was awesome in assisting me with my purchase. I originally was looking for a truck but when I arrived I was informed that it had already sold. The car was my 2nd choice and I really wasn’t happy about it. Georgia assured me I was getting a better deal and proceeded to show me all the bells and whistles. By the time the test drive was over I had fell in love with the car. Couldn’t of had a better experience!
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
My name is Carolyn L. from Evansville. Dylan took very good care of me. Very impressed with him. He was very sweet and easy to talk to. The whole experience was great. I got a great deal. Would recommend stopping by if you are even thinking about getting a new car.
Fantastic performance and value for the money
by Corey from St. Louis Mo.
November 11, 2018
So I was looking for a comfortable mid sized sedan with good power. My 2012 Impala checked all the boxes. This car has some serious go. I am a big guy so I needed some room and I got that too. I think I got an absolute bargain with this car. It does everything I ask of it and can hang with some of the best out on the highway. The only complaint I have with this car is the brakes. They should be better considering the power this car can put down. My wifes 2011 Lacrosse is a 4cylr and it has bigger rotors and brakes then my 2012 LTZ 6cylr Impala does.
Very professional and expedited the buying process ....
Be smarter than me
by Failure from Woodbridge, va
November 8, 2018
Great car for the first three miles. Then it died and I went to the dealer and took my check back.
Did I mention that it was Certified the day before by what they call A Certified Technician! When you can’t trust a national chain you might as well shop at Sals Hoopties!
Have a wonderful day!
I would like to commend Henderson Chevrolet for accepting, completely correcting and for standing behind their word to correct a situation that was questionable as to responsibility. I initially submitted a somewhat harsh review, but would like to recant it was a big "THANK YOU" instead.
by Baseball Dad from Herndon VA
October 31, 2018
Ok, I had a 2004 CTS, my kid outgrew it. Got an SUV, kid outgrew that. Kid is 16 and almost 6?7?. Had to find vehicle that he would fit in to take long baseball trips. Turns out that the Impala has the most legroom of anything except a new CT6.
Had kid get Into it and with seat all the way back he can barely touch wheel well. PERFECT!!
Did I mention that the trunk has more room than the SUV or that it got close to 36mpg on a 300 mile trip?
The only things I have issues with are because of the decision I made on what model level to buy. I miss the dual zone heating/cooling because I am old and get cold and the kid likes the A/C on constantly full blast. And I miss back up sensors even though it comes with rear camera standard.
Overall, this is a fantastic car that I got for an even better price and it suits all of my needs.
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