I would like to thank Cade and Ed. I filled out a form online and was contacted quickly. I could not speak at the time and asked if we could talk after they were closed. Cade called me 2 hours after they had shut down. Everything he told me was correct about the car and I would recommend everyone to buy here !
Oil change & serviced. After the service the service man discussed a problem with the right rear shock. It was recommended to have it changed out because it was leaking and would soon be a major problem. Fortunately they didn't have the parts and could not do the work that day. When I got home I had my personal service personnel check it out. While it did appear the shock had a slight film on it it was determined that it was not an immediate fix like it was reported to be. I will wait until the shocks show fatigue and also I feel it.
Dealing with Robbie was great. I purchased the vehicle over the phone since I live in another state. He made the entire process very easy and was nice to talk to. He would always return my phone call or text and was very helpful. This was the best car purchase experience I have ever had and may ever have. The finance manager Chase was very helpful and kind as well. The entire group at this dealership was very professional and kind over the phone and through text messaging. I will always be thankful for them. My experience went perfect and had no issues. This dealership should be recognized for their great customer service. A++
Thanks to Greg and the rest of the staff at Marthaler Chev in Worthington. When the vehicle I wanted had an issue that was too much for me to accept, they - without prompting from me - offered to fix it on their own dime so I could take the vehicle home. They were open and honest throughout the whole process and made it easy and enjoyable for me.
great staff to work with friendly, helpful and very kind. it is always enjoyable to come into the dealership because of the staff. I thank them for their help in helping us purchasing our new vehicles
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