They were able to provide me a detailed report of the history of the vehicle as it had been serviced there throughout its previous life. All questions I had were answered before I even arrived at the facility. The vehicle had all of the bells and whistles and worked flawlessly. The windshield was cracked and that was pointed out to me (even though I honestly didn't even notice it) prior to purchase. Very competitive pricing, even in comparison with much larger dealers in Des Moines.
AS ALWAYS, Cindy in the Brown's service dept goes above and beyond to set up my vehicle repairs in a timely manner and stay within her estimates, and sending me home with a courtesy vehicle. I totally trust the Brown's service dept and am very happy with the quality of the repairs!
We bought a used car from Monona and the rewards program and service is tops. The loaner cars are not crappy looking cars. We've even driven a new pickup for a loaner. Friendly employees. I recommend them to everyone.
Start my car search here, and usually end here too
by Jason and Lisa Rude from New Hampton, Iowa
August 2, 2016
My wife and I have bought three vehicles in our lives, and each time we started the search at Vern Laures, and didn't need to go any farther than that. The staff here work hard to find the vehicle that you're looking for and are extremely fair in their pricing. We've felt that they genuinely look out for our pocketbook as well, while we're looking for vehicle. They are straight-forward about what they have, and what they can get. If something needs to be taken care of they have been more than willing to do just that! Many places are sales and service. At Vern Laures, we truly feel that service comes before sales. You will enjoy your experience working with Vern Laures!!!
After searching the internet for a new 2016 Chevrolet Corvette ZO6 for approximately two years I stumbled upon the exact car that I wanted at Decorah Chevrolet in Decorah, Iowa. The listed price was much lower than any other similarly equipped ZO6 that I had located. Because I live in Ohio, approximately six-hundred miles away from this dealership all of our communication was either by telephone or internet. I initially spoke to Salesman, Dean Davis then Sales Manager, Shane Panos to finalize the sales transaction. All of the financial arrangements were handled through Finance Manager, Travis Jensen. Everyone at the dealership was extremely polite, courteous and professional to conduct business with. They were extremely patient and quite helpful during the entire sales and delivery process. Considering, this is the very first time that I ever purchased a car over the internet I couldn't have asked for a more pleasant, smooth buying experience. Thanks to all of the employees of Decorah Chevrolet! I highly recommend Decorah Chevrolet to anyone interested in purchasing a new Chevrolet especially a new Corvette.
We showed up on a Saturday at noon and they treated us very well, took a test drive and were told to take our time! We were dealing with Lee and he was not pushy and made a great deal on a great used truck! we didn't end up spending our whole day there they were quick with everything! And we were back out enjoying our Saturday with a new truck! Thanks guys
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