I had a very good experience with my salesperson, Erik. He was attentive, not pushy, and seemed to have my best interests at heart. I do wish everyone there was as responsive as he was, and answered my questions when I asked them (the finance manager we were using and Erik were off on the same day, and we couldn’t get anyone to return our calls). We did buy a car here, so overall a good experience. On a side note, the service department needs some work, as they are grossly understaffed and made me feel like I should go somewhere else to get our other car serviced.
Yo, this was by far the best car buying experience anyone could ever have. Everything was so efficient, sales persons was kind and a heck of a character. He will make your car buying experience enjoyable. Believe me you wont be disappointed. Just be prepared for a burst full of positive energy and person that's on your side that will put his self on the line to serve you.
I came in looking for a Volkswagen Jetta and when I showed up they were waiting for me, offered us refreshments while we were taking care of everything and helped to reach the payments I was hoping to have.
I had never been to look at a car here before, I wish I had. Rick Staubs helped me and the dealership went above and beyond.
I wanted bluetooth in the car so they put it in, replaced a windshield that was chipped and even replaced every speaker.
There was no pressure to buy and the whole transaction was good. I would definitely recommend and I will be going back.
We had very good service for our Honda Accord last Friday ! Harold took very good care of my car. We are glad we drive this 10 year old car and enjoy all our journeys. Whenever we have a problem we get good service from Miller Honda. Time to get on the road! Thank you Miller Honda!
Happy Journeys to you, Murray & Gail Labman
My 23 year old daughter who is new to the Winchester area had to have her car towed due to problems with the brakes. She had it towed to the dealership after hours. They got her car fixed first thing the next morning and got her back on the road. Very reassuring experience for myself who couldn't help being 3 hours away. Very nice people and reasonably priced.
by Ryan Schmidt from Berkeley springs West Virginia
March 5, 2018
This is the best dealership I have ever been to. And that's saying a lot. I have owned many vehicles and I have never been treated as well in my life as safford treated me. Words can't describe the quality of people there. They let me know the status of my vehicle whenever I asked immediately, and we're very professional. I will be buying all my vehicles and having any service I need done there from now on.
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