Dependable and reliable. Owned 3.5 yrs, put 65,000 miles on it so far. No break downs, problems, issues or recalls. The body style is a 2012 style even though mines a 2016 because its a fleet edition. Happy with purchase overall.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
2010 Impala Rating
by Nevada48 from Houston, TX
August 11, 2018
This rating is actually for a 2010 impala used. That I recently paid off. In the beginning I couldn't have been happier with this car. The impala was actually my dream car. However they don't ware very well. I had a lot of repairs on this car. It had numerous mechanical issues. An oil leak, a power steering fluid leak, blend door actuator noise, and a second fail on a rebuilt transmission. I still loved it though. The smooth ride and interior design along with the sound system made me love this car. I would recommend this car but it will only last so long....like when you pay it off...trade it in right a way.
My husband passed away 2 months ago. I was left with 2 cars I've never been comfortable with (too big for my taste) & not a lot of money. Alex worked with me, & now the big cars are gone, & I'm in a 2017 Chevy Cruze, that will be excellent, reliable transportation for my son & me. Alex is knowledgeable, personable, funny, & he has heart. You cannot go wrong working with him! Thank you, Craig & Landreth -- & especially Alex -- for putting my mind at ease. Last night was the first night I've slept more than 5 hours since losing my husband. Peace of mind is everything (& a cute car doesn't hurt!).
My 8th Impala. Great car, very preppy, fun to driv
by Impala-8 from Amherst, NY
June 17, 2018
This is a fun car to drive. It's a very peppy and throttle response is great. Its a comfortable car. This is my 8th Impala. Plan to hang on to it. Don't like a anything about the redesigned 2017.
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
The LTZ is a very reliable and beautiful car!
by Helen from Armuchee
September 16, 2018
No. 1 ranked by Consumer Reports and also received the JD Power award. It has all the latest safety features and amenities too numerous to mention.
wow, Wow, WOW!!!! 5+ Stars for Jason Paynter, Justin Herald and Sternberg Automotive Group. They are so cordial and respectful to the nth degree. I am so impressed with their work ethics and integrity. Justin and Jason displayed the willingness and ability to go ABOVE the competition. Sternberg Automotive Group is the same way. They don't hold back to deliver complete customer satisfaction. I have been in sales a good part of my life and would be majestically happy to be compared to this business and the people who work there. Thank you, Mr. Paynter and Mr. Herald. You guys, along with the rest of Sternberg Automotive Group have gained a "YUGE" client and friend. I am spreading the word about you guys. I also met their Service Manager, Chuck Bratcher and expect great things from him too. I trust service will be as wonderful as the sales experience. I can't say enough about the folks at Sternberg Automotive Group. I think in the couple hours I was there shopping everyone who works there said hello and asked if they could help me. You are treated like someone special at Sternberg Automotive Group, for sure. A shout out to Jackie Paras also for recommending you and being with me while buying 2 cars in one day. I am blessed.
My favorite car so far
by General_Solo from Denver, CO
August 14, 2018
Love this car! Chevrolet needs to address the air blend door actuator problem that has plagued this model for years, but cheap part and easy fix.
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