From the start Terrence Holmes was truly professional an accommodating. This is the second car we purchased from Wide World BMW in a 3 month span. Ricky in Finance did an outstanding job of keeping us informed of the process, and expediting the paper work. The car was a surprise gift for my sons 17th birthday on December 18th. Terrence offered to store the car for 2 weeks on the dealership property, which helped us out immensely.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Straight forward and honest. I came in with the internet pricing and that’s exactly what I got. They didn’t have any additional hidden fee no bogus or outrageous bank fees or inflating vehicle prices at the close of the deal. It was fast and easy they fight to get you the best interest rates and will do what’s need to make the sale. I strongly recommend that other dealerships take notice of this place and learn how to really make your customer comfortable and safethattheyare buying a quality used vehicle. If you don’t buy a car here. Your doing yourself a great injustice. Thanks again guys!!! ¿¿¿
I worked with Samantha at the Garfield Ave location and the service was excellent. The staff was super friendly and very informative on what I needed to know. I would highly suggest going to see them if you are purchasing a Used car any time soon!
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