My first new car service trip, ever. Very professional and cautiously expedient. Like a controlled, chaos. I was left impressed how everybody worked together. The facilities are nice. I can't come with any bit of a negative comment. They even washed my car....
They really work on getting your business but then drop the
by nrvalleymountain from DealerRater.com
December 5, 2018
We have dealt with a different dealership in the past and unfortunately freeway ford didn???t meet up to the competitors standard. We found freeway ford worked hard to get our business, but once we committed, it became difficult to get answers to basic questions or receive information we requested at the sale. It appears that once the sale is done follow up is slow or none.
My husband and I were met by the sales staff and We were registered and met with Anthony. (What a great person) He did not push us into a purchase.
Although we bought a different brand car we really like the atmosphere and the friendly people .
My transmission suddenly malfunctioned. Only have 20,000 miles. Turns out it was the clutch plate. The service tech (michelle) called it correct, checked the warranty told me it was covered, gave me a loner and sent me on my way. My car was repaired with utmost care and in reasonable time frame. Great job and service.
We recently bought a used car for our teenage son. The buying process was excellent. Mark was very friendly and the cars here are well taken care of. The car we bought is in great shape for the price and we are very happy with the condition of this car. Thank you Bunker Lake Motors for this buying process, we are looking forward to coming back and doing business with you again.
We were shopping for a used car and are delighted we found perfect 10. They gave us a great price without haggling and recommended and followed through on repainting the hood without hassle, no charge to us. The customer service was down-to-earth and friendly. They didn't waste our time whatsoever (which is so appreciated with three young kids along!). We have never had such a pleasant experience purchasing a car. We felt comfortable and taken car of the entire time. The purchasing and loan process was so quick and easy, and they got is a better rate than with our bank. Kevin and Ashley made us feel like family. We can't wait to buy our next vehicle with them!!
No pressure sales, they listened to our wants and needs. Vehicle was ready as promised, a full tank of gas is a nice extra value.
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