I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I found a truck I wanted on Cars.com and contacted the dealer. The salemen told me that when he went to pull it around he noticed a puddle and set the vehicle up for service. To make a long story short, the truck needed transmission repairs and the service department told me the truck was not available to sell until it was repaired. It is nice that they made sure the repairs were handled, but I wasnt kept informed and needed a vehicle quickly, so I purchased from another dealer.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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