Low pressure salesman, very laid back atmosphere, reasonable price paid for a 2017 Maxima. They do make good on their promises unlike some other dealers. Reggie Little was especially helpful in the sale. Lance Hartman used car mgr helped me procure an updated NAV memory card expeditiously so there was hardly any inconvenience. Would do business with them again.
The service department was very helpful when my vehicle started making all kinds of noises. I called they scheduled an appointment that was convenient for me. They diagnosed the problem explained what was wrong and what needed done. They made the repairs and I was on my way. I have been going to them for years.
Jim was completely accommodating to my schedule and made himself available to get the paperwork completed. He also worked hard to get us a great deal and make the unaffordable cost of a vehicle, affordable.
Few weeks ago I had my car service by Dan Curley......awesome job....inspection etc...10/31/2018 my first accident in a lot of years....I called next morning took my car down....Nate R. took care of me and my car right away....(Have to say the two young ladys at the front very friendly and great big smiles and they also do excellent job) Work was done I am very happy I purschase my car there (after 19 years holding on to my other car why did I ever do that) But I am one happy camper.......I was treated awesome and the service on both visit really great....Thank you staff at Kenny Ross Ford Library Road.....
all associates were very attentive to my presence on a busy day. they are professional under duress,[the place was packed] spent some time, met new people, and drove out with a 2014 outlander, discovered on there web site Brian Sten led me through the process like i'm family as did Tracy Goodwin, thanks guy's ! ps thanks to the boss for the new cap.
Bought a 10-year-old Chevy Prizm at the dealership. 7+ years later, we are still driving the car after more than 100,000 miles (about 150K total). Now, it has rust issues and is burning oil, but it has never let us sit and it's had very few repairs. At the end of the day, this was a good purchase. Oh also, I drove more than 200 miles for the car (so the price was very good compared to others) and everything was taken care of at the dealership in about 30 min.
I have never had a better experience buying a car. The salesman came highly recommended and he far exceeded my expectation. His interest was more about getting me the car I wanted, not a sale for himuself. Everyone there made me feel welcome as if I was part of the family! I'm one of the Crivelli gang for the rest of my car needs. I couldn't be any more pleased.
I saw a minivan they had on cars.com and emailed them to get information about it. They replied about a day later and gave me the information I needed.
I did find a similar minivan at lower price and decided on the other one.
I did not purchase from them or even got a chance to go and see their store, but the email reply was within an acceptable time frame and did give me the info I needed.
I emailed them about the truck they had that i was interested in. They answered very quickly, within 30 minutes, and gave me all the info i needed to know. I wasnt aware it was salvaged and they include many pictures to show off the product. As well as details on repairs and everything else. Great customer service and help.
I have to say everyone at Oliverio Buick was very personable and willing to help with whatever. Duane came in on his day off and made my day by getting us the vehicle asap. The whole process was great from just looking to finance to instruction on how to use the vehicles Bells and Whistles. I really couldn't be happier with everything!
I didn’t buy my car there, but they been servicing my 2015 impala. They are good people, and their service center is the best I ever experience, and I been to a lot over the years. Like I said I didn’t buy my car there but I hope to get my next car there. They get an A+ from me.
Grabiak had my vehicle 2 weeks. When I drove 25 mi to take it in, the key fob buttons were not working. Replaced max amt of computer components. Car fixed? Went to pick up, wouldn't start. Battery dead. Not their fault even though the battery was fine when I drove it in. Hed to buy new battery. Not at Grabiaks, I wouldn't. Never going there again. Same for my son and his family and friends.
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