Joe Johnson went above and beyond the call of duty.
by Gooseyloosey from DealerRater.com
December 3, 2018
I absolutely love the vehicle I purchased from Landers McLarty with the help of Joe Johnson. He went above and beyond the call of duty to make sure that I was happy and that I had a great experience at this dealership. I really appreciate everything Joe did and all the help he gave and provided to me.
Had a very good experience. The staff was very friendly. Jerry Jones was my salesman and he was very nice, he knew his job. He explained every thing very well. He showed me cars that he thought I might like and gave me the time to decide which vehicle I wanted to purchase. He was not a pushy salesman. I would recommend him as a very good salesman. He answered all of my questions very well. He did not try to sale me a car that I wasn't looking at. He was very informed about the cars he showed me. So if you are looking for a new or used car I would recommend Lynn Layton FORD in Decatur, Alabama. And would recommend Jerry Jones as your salesman. Thank you very much for your help.
Overall very satisfied with our salesman Mr. Lewis and our vehicle purchases. Because I have purchased two vehicles in one year, I was able to observe something twice. The buyer is the customer, and observed two things that could really enhance a customers experience. When someone comes into the office hospitality goes a long way. Offer your customers something to drink and popcorn, the machines were visible. Don't assume the customer knows it is open to them.
One more thing, on my latest purchase we immediately left the lot to go to the gas station,, we was on 'E'. Small things like that could enhance the experience. We will come back and we will continue to spread the word about your dealership. Thanks
Buying process was the best ever! Bob Sherrod was our salesman and he was wonderful to work with. I would recommend him & dealership to anyone!
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