This dealership was amazing!! From the moment I drove through for my oil change, I was welcomed with a friendly smile from service tech Steven who greeted me with a kind smile and a handshake introducing his self. He made me feel very welcomed. The lobby where i waited was very clean and comfortable. I then was welcomed again by Brian Chicco who made me feel at home. He promised me my Jeep was in good hands. After my service was complete, Brian and Steven spoke and explained things to me that I did not understand. Brian went out of his way to go talk to another tech about my service to get clarification for me. He was very friendly and patient. I felt like my business was welcomed there. Brian explained to me in detail what I needed to do next. It was obvious he made time for me as a customer. I highly recommend this location for your services. I was in and out fairly quickly, the customer service was spot on and the deal they have is a steal!
Most dependable car I have every own.
by Dina from FERNANDINA BEACH
December 24, 2018
This car is comfortable and has lots of room for my grandkids to ride in. I love this car . It is nice looking and rides so smooth with great gas mileage.
My car was serviced in a timely manner and I trust the service team to do what they said they would do. My advisor, Lou Ann, is always very helpful and I have confidence in her to advise me correctly.
Water leaks into trunk
by Kdo from Chattanooga Tn
December 16, 2018
Mfg nor dealership will take responsibility for mfg default with water leaking into trunk. Constantly sopping water out with towel. Sealant tape is cracking and showing signs of rot. Water builds up arounf extra battery on driver side behind tail light. Nice ride, descent mileage(not good avg 24). Ive had two diagnostics done. One by dealership they waived 125$, another frebbie by auto body shop. Im having to lay in trunk while raining and storming trying to pin point leak. Can hardly wait to get my FORD ranger going and get rid of this black mold collecting vehicle.
This was my first oil change for my new car. This was my 7500 vehicle oil change. The only thing that was odd about this experience was that my next oil change was set at 12000 miles or when the oil life reaches twenty percent. I haven't had time to talk to the service department about the short interval oil change. Btw, I own a 1997 Ford Explorer with 197000 miles on it and the oil change interval on that thing is one year or 15000 miles because I use Mobil 1 high mileage synthetic oil for that vehicle. Overall the experience was great. I just wish dealerships that sell American brand vehicles would start to provide some courtesy services like washing your vehicle prior to returning it to you after a service. Every time I take my wife's 2011 Volvo into a dealership they wash the exterior and vacuum the floor. I would be willing to wait an extra thirty minutes to get my car back cleaned and washed since I bought it at this dealership and I didn't just by a $25K car.
by Candy74 from MI
December 2, 2018
The electronic transmission sucks xxx! Car technically shuts down at stops to conserve fuel. It will roll backwards if you stop on a hill. Electronic stuff going crazy, now when I put it in park a warning ’’ comes up and says ’shift to park’.. Last night we shut the car off, the shift to park warning came up, the lights and the radio wouldn’t shut off and the key fob was in my husbands pocket and when he shut the door it honked like it does when the key is left inside. I’m so glad this xxxxxxis a lease!!! Don’t need to be stuck with the s#i+
Loved the service, attention and quality of expere
by Sahwna from Milton
July 6, 2018
Friendly, calm environment with staff having positive attitude who are informative of the buying process. Personable staff, making you feel great about a huge investment. Thank you Tim for being the one to sell!
Eco friendly Fast and Reliable
by swhitney39 from Owosso, MI
November 12, 2018
The Chevy Malibu being around for years this style by far my favorite they updated durability not all plastic body and sleek style make for better aerodynamics which save gas and money.
Mr Tim Spears was right on time! He was professional and very through in explaining my new truck features. Will was pleasant very personable. Overall awesome group of people. I drove over 2 hours just to deal with this dealership because of the communication they provided while I was working this week. Mr Jim was quick in providing all the answers to my questions- love love my new Silverado
Very poor quality.
by JPS0711 from Burke, VA
October 22, 2018
Had the car for 18 months and was at the dealer for problems at least 15 times.
Issues: water in the trunk, oil leak, seat loose, recalls, shifter not working.
Thed Henderson did an amazing job at identifying what I needed in a vehicle and finding a vehicle I can afford. I would recommend Sandy Sansing Chevrolet to anyone looking for a great vehicle at an affordable price! Ask for Thed!
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